Automation

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In 2016, the owner of Sarda Farms, a dairy farm in western India, was preparing for a meeting with the company's senior management. Since the dairy's...

Vodafone was operating in the fast-moving telecommunications market where innovation and scale were key. Faced with an onslaught of technological advances-big...

In 2013, Juan Moreno, CEO of Kepler Ltda. (commercial name INTEGRADOC), a Uruguayan company specializing in the provision of software for business process...

Describes the improvement of manufacturing performance in a job shop through the application of a variety of techniques such as group technology, manufacturing...

The case outlines the development of Boston-based start-up Rethink Robotics Inc., a leader in a rapidly growing part of the booming robotics market: collaborative...

The nature of work is changing-and it is changing rapidly. Few days go by without industry giants such as Amazon and AT&T announcing plans to invest billions...

In 2019, the president of China's ride share company Didi Chuxing Technology Co. (Didi) faced various challenges associated with marketing and communications...

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from...

In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock...

This primer provides an overview of the implications of automation technology based on state-of-the-art "Artificial Intelligence" (AI) in the late 2010s:...

This two-part case focuses on how to identify and manage strategic uncertainties in an innovative, entrepreneurial start-up company. In the (A) case,...

The RoboTech case describes the challenges facing the CEO of a small, Singapore-based industrial robotics company that decides to diversify away from...

SaleSoft, a start-up firm, markets Comprehensive Sales Automation Solutions (CSAS) that automate a firm's sales, marketing, and service functions. Even...

This technical note gives students an overview of artificial intelligence (AI) and machine learning (ML) in order to help them understand how these fields...

Preferred Networks, Inc. (PFN), a start-up specialized in deep learning technologies, a branch of artificial intelligence (AI) research, differentiated...

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Analysts have often compared keeping up with Cybersecurity threats to running on a treadmill that keeps speeding up; the runner cannot move forward and...

The next generation of AI is here--use it to lead your business forward. If you read nothing else on artificial intelligence and machine learning, read...

In today's fast-paced business world, automation is essential for companies to remain competitive. The use of Robotic Process Automation (RPA) has proven...

The race is on to see which brands can deliver.

By focusing on sci-fi goals, they’re missing out on projects that create real value right now.

In order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This...

Tools like ChatGPT have the potential to displace human creativity - but people still offer unique value.

Artificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along.

Artificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,...

How companies can use NLP to help with brainstorming, summarizing, and researching.

Companies should start looking now for creative ways to tap the power of human-machine collaboration.

Six trends that will define the next year, according to McKinsey experts.

Three questions firms should ask themselves when deciding whether to automate.