So many different people can get to you through different channels, and the pressure is enormous.”
Collaboration Without Burnout
As organizations become more global, matrixed, and complex, they are requiring employees to collaborate with more internal colleagues and external contacts than ever before. According to research, most managers now spend 85% or more of their work time on e-mail, in meetings, and on the phone. And although greater collaboration has benefits, it also leaves significantly less time for focused individual work, careful reflection, and sound decision making.
Organizational solutions are, of course, necessary to eradicate collaborative overload across the board. But research shows that with some strategic self-management, individuals can also tackle the problem on their own, clawing back 18% to 24% of their collaborative time.
The first step is to understand why you take on too much work for and with others; this often involves challenging your identity as a “helper,” a “team player,” or a “star performer.” Next, figure out how you add—and from where you derive—the most value and eliminate any collaborations that distract from that work. Last, ensure that the collaboration you continue with is as productive as possible.