The first defining moment of Zhang Mei’s career came in late 1999, when she quit her lucrative consulting job to launch a small travel company in her native China. In December, the Harvard MBA was wearing business suits to New York boardroom meetings; by July, she was in jeans, on the floor of her tiny Beijing office, untangling telephone wires.
A version of this article appeared in the May 2011 issue of Harvard Business Review.
