Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” This attractive, apocryphal quote breaks down upon inspection. While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Mismeasurement can lead to mismanagement.
Don’t Be Tyrannized by Old Metrics
Your measures of success need to change with your industry.
September 23, 2016
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New!
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.