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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
How the Best Chief Data Officers Create Value
Technology & Operations Digital ArticleCDOs need to focus on four spheres of influence. -
Transform Business Operations with Process Mining
Technology & Operations Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
Quantum Computing for Business Leaders
Technology & Operations Magazine ArticleQuantum computers can solve problems exponentially faster than classical computers can. They will bring about two huge changes: an end to our current... -
4 Skills the Next Generation of Data Scientists Needs to Develop
Technology & Operations Digital ArticleThe role is expanding to encompass strategy, decision-making, and operations. -
Generative AI Will Transform Virtual Meetings
Technology & Operations Digital ArticleTwelve use cases that demonstrate the technology's potential. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
Helping Employees Succeed with Generative AI
AI and machine learning SpotlightHow to manage performance when new technology brings constant and unpredictable change -
What's Lost When Data Systems Don't Communicate
Technology & Operations Digital ArticleIs "disconnection debt" costing your company? -
AI Prompt Engineering Isn't the Future
Technology & Operations Digital ArticleAsking the perfect question is less important than really understanding the problem you're trying to solve. -
How to Scale AI in Your Organization
Business management Digital ArticleTech-savvy companies have started to adopt a new discipline: machine learning operations, or MLOps. -
What Roles Could Generative AI Play on Your Team?
Technology & Operations Digital ArticleSix ways technologies like ChatGPT could change how we work. -
Keep Your AI Projects on Track
AI and machine learning SpotlightMost go off course. To make sure yours succeed, consider these five steps. -
Putting the Enterprise Into the Enterprise System
Technology & Operations Magazine ArticleDrawing on a rich set of company examples, Thomas H. Davenport, a professor at the University of Texas's Graduate School of Business, provides a fresh,... -
Radically Simple IT
Technology & Operations Magazine ArticleMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not... -
Mastering the Three Worlds of Information Technology
Technology & Operations Magazine ArticleThe information age has brought with it a host of new technologies--and an overabundance of choices. Managers are hard-pressed to figure out what all... -
It’s Time for Boards to Take AI Seriously
Boards Digital ArticleFocus on five guiding principles.
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Generative AI Will Transform Virtual Meetings
Technology and analytics Digital ArticleTwelve use cases that demonstrate the technology’s potential. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
Has Generative AI Peaked?
Technology and analytics Digital ArticleThe proliferation of AI-generated clutter could spell disaster for LLMs and image-generators. -
How Generative AI Will Transform Knowledge Work
Technology and analytics Digital ArticleManagers can take steps to help employees realize the potential benefits. -
How Leading Consultancies Can Better Manage AI Risk
Technology and analytics Digital ArticleEight steps to navigate this new technological landscape strategically and ethically. -
It’s Time for Boards to Take AI Seriously
Boards Digital ArticleFocus on five guiding principles. -
Helping Employees Succeed with Generative AI
AI and machine learning SpotlightHow to manage performance when new technology brings constant and unpredictable change -
Keep Your AI Projects on Track
AI and machine learning SpotlightMost go off course. To make sure yours succeed, consider these five steps. -
How to Capitalize on Generative AI
AI and machine learning SpotlightA guide to realizing its benefits while limiting its risks -
What's Your Gen AI Strategy?
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
3 Project Management Strategies for a Hybrid Workplace
Hybrid work Digital ArticleMake digital tools work for you — not against you. -
What’s Lost When Data Systems Don’t Communicate
Technology and analytics Digital ArticleIs “disconnection debt” costing your company? -
Transform Business Operations with Process Mining
Technology and analytics Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
A Tool to Help Boards Measure Cyber Resilience
Cybersecurity and digital privacy Digital ArticleProper oversight starts with gathering the right information. -
The Crucial Role of ID Verification in the Digital Economy
Technology and analytics Digital ArticleHow the technology could expand opportunities for millions of people and make the digital economy more dynamic, inclusive, and secure. -
6 Actions CEOs Must Take During a Cyberattack
Cybersecurity and digital privacy Digital ArticleLessons from the Colonial Pipeline ransomware attack. -
How to Address the Supply-Chain Staffing Crisis
Operations and supply chain management Digital ArticleIt’s more complicated than simply implementing new technologies. -
How the Best Chief Data Officers Create Value
Technology and analytics Digital ArticleCDOs need to focus on four spheres of influence. -
4 Skills the Next Generation of Data Scientists Needs to Develop
Technology and analytics Digital ArticleThe role is expanding to encompass strategy, decision-making, and operations. -
Sellers Are Overwhelmed by New Technology
Sales Digital ArticleAccording to research, salespeople who feel overwhelmed by technology are 43% less likely to meet quota.
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Basware in 2013: Transition to Software as a Service
Leadership & Managing People Case Study8.95View Details (With SaaS, vendors stored a client's data in an external server or in the cloud, and maintained the software and relevant hardware.) Transitioning to... -
Develop a Schedule and Budget
99.00View Details Building a realistic schedule and budget for your project from earlier, rough estimates is critical for success. But it isn't easy. Discover ways to handle... -
Moore Medical Corp.
Technology & Operations Case Study6.95View Details Moore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of... -
IT Savvy: What Top Executives Must Know to Go from Pain to Gain
40.00View Details Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even... -
Arck Systems (C)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal - Part A
Technology & Operations Case Study8.95View Details This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category... -
SAP AG in 2006: Driving Corporate Transformation
Strategy & Execution Case Study8.95View Details In April 2006, SAP AG CEO Henning Kagermann faces several critical decisions. Over the past two years, Kagermann has put in place a bold growth strategy... -
Arck Systems (F)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Strategic IT Transformation at Accenture
Organizational Development Case Study8.95View Details In 2001 Accenture took the bold step of separating from its parent, Arthur Andersen. The new firm that emerged had a bright future ahead, but it also... -
SurveyMonkey in 2014
Technology & Operations Case Study8.95View Details The SurveyMonkey case portrays the evolution of the company from its founding in 1999 through to 2014. SurveyMonkey was launched by Ryan Finley, a young... -
Arck Systems (D)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Akamai Technologies
Strategy & Execution Case Study8.95View Details As the leading content delivery network, Akamai helps Internet companies deliver Web site content to end users with fewer delays and lower costs. Describes... -
PLANNING FOR A SUCCESSFUL ROBOTIC PROCESS AUTOMATION (RPA) PROJECT AND BEYOND
Management Case Study8.95View Details In today's fast-paced business world, automation is essential for companies to remain competitive. The use of Robotic Process Automation (RPA) has proven... -
Arck Systems (B)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Mudra Communications
Technology & Operations Case Study8.95View Details In 2006, Mudra Communications (Mudra), the third largest advertising agency in India, is in the middle of an organizational transformation in which information... -
1-888-Junk-Van
Technology & Operations Case Study8.95View Details The case describes the selection of an information technology (IT) product to support the operations of 1-888-Junk-Van, a small waste-collection business... -
Tabular Labs 2018
Sales & Marketing Case Study8.95View Details Tubular Labs cofounders Allison Stern and Rob Gabel had jumped into the video analytics space, taking on the challenge of figuring out what data could... -
Alchemist Accelerator
Innovation & Entrepreneurship Case Study8.95View Details Alchemist Accelerator follows the story of Ravi Belani, founder and Managing Director of Alchemist Accelerator, as he leads one of the leading enterprise-focused... -
Extended Reality Extends into Enterprise?
Strategy & Execution Case Study15.05View Details While the growth of virtual reality started in gaming, the industry was increasingly focused on enterprise applications in 2020. This note explores the...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Bladelogic, Teaching Note
Innovation & Entrepreneurship Digital ArticleTeaching Note for [BAB153]. -
Basware in 2013: Transition to Software as a Service
Leadership & Managing People Case Study8.95View Details (With SaaS, vendors stored a client's data in an external server or in the cloud, and maintained the software and relevant hardware.) Transitioning to... -
Develop a Schedule and Budget
99.00View Details Building a realistic schedule and budget for your project from earlier, rough estimates is critical for success. But it isn't easy. Discover ways to handle... -
Moore Medical Corp.
Technology & Operations Case Study6.95View Details Moore Medical is a medium-sized distributor of medical supplies to practitioners, such as podiatrists and emergency medical technicians. At the time of... -
IT Savvy: What Top Executives Must Know to Go from Pain to Gain
40.00View Details Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even... -
How the Best Chief Data Officers Create Value
Technology & Operations Digital ArticleCDOs need to focus on four spheres of influence.