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What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
The Power of Small Wins
Motivating people Magazine ArticleWant to truly engage your workers? Help them see their own progress. -
The Right Way to Hold People Accountable
Leadership & Managing People Digital ArticleYou need to be clear in five areas. -
Managing Oneself
Organizational Development Magazine ArticleThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
The Feedback Fallacy
Leadership & Managing People Magazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help... -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it -
6 Things Every Mentor Should Do
Leadership & Managing People Digital ArticleEstablish ground rules from the start. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
How to Actually Encourage Employee Accountability
Employee performance management Digital ArticleIt’s about dignity, fairness, and restoration — not blame. -
The Right Way to Respond to Negative Feedback
Difficult conversations Digital ArticleHow to turn upsetting or surprising information into helpful and productive data. -
How to Play to Your Strengths
Organizational Development Magazine ArticleMost feedback accentuates the negative. During formal employee evaluations, discussions invariably focus on "opportunities for improvement," even if the... -
When Someone Asks You for a Reference
Communication Best PracticeHow to handle the request-and what to actually say (or write) to a recruiter. -
Working with People Who Aren’t Self-Aware
Difficult conversations Digital ArticleThey can cut a team’s chances of success in half. -
How Managers Can Make Feedback a Team Habit
Communication Digital ArticleStrategies to help people share fearlessly - and frequently. -
5 Ways to Become More Self-Aware
Leadership & Managing People Digital ArticleTo be a good leader, you have to know yourself. -
How to Manage a Toxic Employee
Giving feedback Digital ArticleThere are ways to limit the harm they do. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying...
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HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Customize Feedback
Communication Tool99.00View Details Want your employees to really listen to your feedback? Deliver it in the way they'll receive it best. -
360 Feedback
Organizational Development Case Study8.95View Details In most organizations, the employee appraisal process causes more tension than any other aspect of personnel management. Despite the good intentions behind... -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication BookIs your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Encourage Feedback on Your Team
Communication Tool99.00View Details Giving and receiving feedback allows team members to thrive-but it requires openness and trust. Create an environment where people feel safe sharing feedback... -
Chung and Dasgupta: Information for Jordan Ramirez
Organizational Development Case Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Intrapreneurship @ Nokia Software (B): Lessons Learned, Feedback Given
Technology & Operations Case Study5.00View Details I@NS was intended to mimic the experience of founding a start-up, getting it funded, building a product, and taking it to market, with all the potential... -
5 Years of Must Reads from HBR: 2020 Edition (5 Books)
Five years' worth of management wisdom, all in one place. Get the latest, most significant thinking from the pages of Harvard Business Review in "5 Years... -
Delegating Work (HBR 20-Minute Manager Series)
25.00View Details You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. "Delegating... -
Sloan & Harrison: The Associate Challenge
Leadership & Managing People Case Study8.95View Details The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed... -
Innovation Impact Assessment
Management Case Study8.95View Details Imagine the impact on your students' motivation and learning if they could personally assess themselves-and receive peer feedback-on the critical behaviors... -
You at Work: How to be Effective with a Bad Boss
19.95View Details Ineffective managers sap motivation and kill productivity. So what do you do if you've got a manager who's incompetent, passive, controlling, or all of... -
3DP Incorporated (A): Patrick Guten
Organizational Development Case Study8.95View Details An effective and highly motivated executive at 3DP Incorporated, a company that specialized in manufacturing objects with three-dimensional printing,... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study8.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
HBR Guide to Delivering Effective Feedback
Communication BookTake the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback.... -
Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean
Sales & Marketing Case Study14.00View Details In 2015, Edip Ilkbahar, HBC's founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko... -
HBR Guide to Better Mental Health at Work
Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological... -
3DP Incorporated (B): Limor Anouk
Organizational Development Case Study5.00View Details Supplement for case W20737 -
Lyft Vehicle Services: Building Trust and Repairing a Value Proposition
Strategy & Execution Case Study8.95View Details It was 2019, and the senior manager of strategy and business operations at Lyft Inc. (Lyft), headquartered in San Francisco, had been tasked with helping...
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How to Give and Receive Compliments at Work
Giving feedback AdviceUse this checklist. -
What Great Listeners Actually Do
Communication Digital ArticleIt's about more than keeping quiet. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
The Power of Small Wins
Motivating people Magazine ArticleWant to truly engage your workers? Help them see their own progress. -
The Right Way to Hold People Accountable
Leadership & Managing People Digital ArticleYou need to be clear in five areas. -
Managing Oneself
Organizational Development Magazine ArticleThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
The Right Way to Give Negative Feedback to Your Manager
Business communication AdviceIt’s a tricky conversation, but it can be productive. -
The Feedback Fallacy
Leadership & Managing People Magazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help...