BCG research has found that 15% of companies outperform their industry in more than 80% of crises. Berkshire Hathaway, for example, outperformed its peers in 15 out of the last 17 turbulent periods.
Has Your Organization Acted on What It’s Learned in the Pandemic?
Few companies have institutionalized lessons from their Covid-19 experience to build resilience.
March 15, 2023
Summary.
As the pandemic marks a third anniversary, business leaders around the world are eager to move on. But few companies have systematically institutionalized what they’ve learned from their Covid-19 experience to build resilience. The authors suggest a three-step approach to do so: 1) Evaluate how you — and your competitors — performed during the pandemic; 2) Extract the stories of what worked and what didn’t through an after-action review; and 3) Implement the needed capabilities identified in the after-action review.
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New!
HBR Learning
Strategy Planning and Execution Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Strategy Planning and Execution. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to develop a winning strategy—and put it to work.