Healthcare sector

Everyone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,...

A workforce burnout and retention crisis has dominated the industry for the last three years, but data (finally) shows some encouraging trends.

In health care, the days of business as usual are over. Around the world, every health care system is struggling with rising costs and uneven quality,...

Identify, quantify, and manage the risks to your company’s reputation long before a problem or crisis strikes.

In many companies, sales forces and marketers feud like Capulets and Montagues—with disastrous results. Here’s how to get them to lay down their swords.

A look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education.

A guide to making health care more accessible, affordable, and effective.

Patients are consumers too — a reality that providers have often ignored when building digital interfaces.

Decisions are the coin of the realm in business. But even in highly respected companies, decisions can get stuck inside the organization like loose change....

Grant Newman, CEO of Regional Medical Center (RMC), expected the worst from the meeting that was scheduled to begin in less than an hour. The anesthesiologists...

Six ways academia and industry can work together to build a more equitable system.

A good relationship depends on both people.

We have grown accustomed to scientific research producing major medical advances such as those I wrote about in The Future of Medicine — Megatrends in Healthcare. But there are now some very disruptive changes coming in how medical care will be delivered by your doctor or hospital. Some examples: Team-based care for chronic illness. The […]

Accountability is key.

It shouldn’t be just on the patient.

Less than 1% of investments in the industry are focused on it.

Patients visiting specialists should be screened for chronic conditions and unhealthy behaviors and referred to resources for managing them.

A look at the challenges and some innovative solutions.

Hospitals should start by taking a page out of the hospitality playbook.

Corporate treasurers and chief financial officers have become adept at quantifying and managing a wide variety of risks: financial, hazard, and operational....