How to Handle Difficult Conversations at Work

Start by changing your mindset.

by

Rebecca Knight

by

Rebecca Knight

January 09, 2015

JAN15_09_183281464

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Difficult Interactions Course

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Learn how to resolve those inevitable workplace conflicts.

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RK

Rebecca Knight is a journalist who writes about all things related to the changing nature of careers and the workplace. Her essays and reported stories have been featured in The Boston Globe, Business Insider, The New York Times, BBC, and The Christian Science Monitor. She was shortlisted as a Reuters Institute Fellow at Oxford University in 2023. Earlier in her career, she spent a decade as an editor and reporter at the Financial Times in New York, London, and Boston.

New!

HBR Learning

Difficult Interactions Course

Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Difficult Interactions. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.

Learn how to resolve those inevitable workplace conflicts.

Start Course

Learn More & See All Courses

How to Handle Difficult Conversations at Work

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