My client Aaron was recently promoted to senior director at a bio-pharmaceutical company. At a recent coaching session, he looked particularly harried. He confessed he hadn’t been sleeping well because he was worried about the performance of a direct report named Josh. It wasn’t so much Josh’s underperformance that was troubling Aaron — he was worried about telling Josh that he wasn’t meeting his goals.
How to Talk to an Employee Who Isn’t Meeting Their Goals
Having to tell someone that they’re not meeting their work standards can get awkward fast. Luckily, simply asking them to evaluate themselves can do a lot of the work for you. If they can spot the problems on their own, it saves you a lot of trouble. If not, make sure that your goals and visions are aligned. State the non-negotiables and how it can help them further their career. Be clear about your employee’s failings by describing specific examples and behaviors you observed, giving them guidelines about how they can get back on track. Ask them to create an improvement plan and then review together, filling any gaps they might have missed, setting deadlines, and explaining repercussions if the goals are not met. Confrontation about shortcomings is much easier when it’s done with a shared vision, clear expectations, and a plan to move forward.