Polluted information online is a “wicked problem.” It cannot be solved by conventional processes, and efforts to address it often exacerbate it. Consider, for example, Facebook’s addition of a “disputed by fact-checkers” tag to articles that have been deemed false. Rather than change minds, the tag actually increased belief in the false claim for those audiences who were already inclined to believe it. We need to do better.
How We All Can Fight Misinformation
Everyone needs to take action.
July 23, 2018
· Long read
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