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Create Colleagues, Not Competitors
Organizational Development Magazine ArticleTo maximize information exchange among employees, don't reward individual performance. -
The Transformer CLO
Developing employees Magazine ArticleThe role of chief learning officer isn’t just about training anymore. -
Case Study: Should an Algorithm Tell You Who to Promote?
Managing people Magazine ArticleA VP decides which candidate to promote. -
Rethinking the On-Demand Workforce
Innovation Magazine ArticleDigital talent platforms have matured, and many companies are using them to hire skilled gig workers. Now they need to get strategic about it. -
Unexpected Benefits of Sarbanes-Oxley
Organizational Development Magazine ArticleIn the wake of a series of gross corporate abuses around the turn of the century, Congress passed Sarbanes-Oxley, which was intended to make corporate... -
Turn Departing Employees into Loyal Alumni
Managing people Magazine ArticleA holistic approach to offboarding -
Helping Low-Income Workers Stay Out of Debt
Finance and investing Magazine ArticleEmployer-sponsored fintech products can enhance financial resilience and inclusion. -
Globalization, Robots, and the Future of Work
Leadership & Managing People Magazine ArticleWhen Jeffrey Joerres first joined Manpower, in 1993, the labor market was relatively stable and the company still focused largely on traditional office,... -
AT&T’s Talent Overhaul
Talent management Magazine ArticleCan the firm really retrain hundreds of thousands of employees? -
Collaborating Well in Large Global Teams
Leadership & Managing People Digital ArticleIt starts with a clear shared objective. -
Korn/Ferry's CEO on Transforming the Company in Mid-Crisis
Leadership & Managing People Magazine ArticleGary Burnison had a lot of faith in Korn/Ferry's brand when he became a significant investor, back in 2001. The company was suffering in the aftermath... -
HR Goes Agile
Business management SpotlightAgile isn’t just for tech anymore. -
Case Study: Your Star Salesperson Lied. Should He Get a Second Chance?
Business ethics Magazine ArticleWeighing the pros and cons of a zero-tolerance policy -
Why Social Networks Still Haven’t Cracked the Job Search Puzzle
Competitive strategy Digital ArticleLinkedIn and Facebook each own part of the answer. -
3 New U.S. Employment Regulations That Companies Should Prepare for Now
Organizational Development Digital ArticleA spate of laws and rules in three areas - noncompete clauses, pay transparency, and human capital disclosures - will have far-reaching implications on... -
Stop Screening Job Candidates’ Social Media
Hiring and recruitment Magazine ArticleStick to evidence-based recruiting.
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PTC: A Transformation to IoT (B)
Strategy & Execution Case Study5.00View Details In 2013, manufacturing software company PTC Inc. entered the Internet of Things (IoT) market under the leadership of CEO Jim Heppelmann, but the company's... -
Gap Inc.: Refashioning Performance Management
Organizational Development Case Study8.95View Details In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and... -
Managing Workplace Diversity: Jacob (B)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Negotiating for Equal Pay: The U.S. Women's National Soccer Team (B)
Sales & Marketing Case Study5.00View Details Supplements the (A) case and describes the events following it. -
Opening the Valve: From Software to Hardware (B)
Strategy & Execution Case Study5.00View Details Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person... -
Australia and New Zealand Banking Group: The Agile Transformation
Strategy & Execution Case Study8.95View Details In May 2019, Australia and New Zealand Banking Group (ANZ) had paused rapid expansion of its massive agile organizational transformation, trying to make... -
Anxious Alastair
Organizational Development Case Study8.95View Details The manager of a rapidly expanding tax and accounting services franchise had been impressed by the performance his right-hand man, but also worried about... -
The Coronavirus (COVID-19) Pandemic and the Global Economy (B)
Global Business Case Study5.00View Details By December 2020, the COVID-19 pandemic had swept across the globe, creating widespread disruption in all aspects of everyday life. Almost 90 million... -
Bertha Ansah's Career Dilemma: Transition into Public Service or Continue on as an Entrepreneur?
Organizational Development Case Study8.95View Details Bertha Ansah had come a long way from selling confectionaries to her school classmates to owning and leading her own transportation services company.... -
Managing Workplace Diversity: Xiang (A)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Zurich Insurance: Zurich Oxygen
Leadership & Managing People Case Study8.95View Details Zurich Insurance was undergoing organizational change after implementing five new people practices focused on: manager development, diversity and inclusion,... -
Zurich Insurance: Global Job Structure and Data Analysis
Leadership & Managing People Case Study8.95View Details Zurich Insurance was undergoing organizational change after implementing five new people practices focused on: manager development, diversity and inclusion,... -
Adecco SA's Acquisition of Olsten Corp.
Finance & Accounting Case Study8.95View Details In the summer of 1999, Adecco SA, one of the world's leading staffing companies, was in the midst of attempting to acquire the staffing operations of... -
Cathay Pacific's Loss of Altitude: Where Can It Land?
Leadership & Managing People Case Study8.95View Details Cathay Pacific's announcement that it would eliminate 600 staff jobs from its head office made headlines in the territory and internationally. The mass... -
Longfor: A Non-Traditional Company in China - When in Rome, Do Not Do What the Romans Do
Strategy & Execution Case Study8.95View Details Longfor, a real estate company in China, treats every customer as an individual with distinctive tastes, preferences and needs; the homes it designs emphasize... -
eEquity: Solutions for Cash Flow
Leadership & Managing People Case Study8.95View Details In March 2016, eEquity, a small firm providing online training and software to corporate human resource professionals, faced a dilemma. A year after new... -
Managing Workplace Diversity: Leong (A)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Ureed.com: The Marketplace for Language
Organizational Development Case Study8.95View Details Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean... -
France Telecom (B): A Wave of Staff Suicides
Organizational Development Case Study5.00View Details In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered... -
RBC: Transforming Transformation (A)
Organizational Development Case Study8.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking...
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What Outperformers Do Differently to Tap Internal Talent
Organizational Development Digital ArticleOnly 10% of job opportunities are filled with internal lateral hires which represents a missed opportunity for employers and employees alike. Existing... -
PTC: A Transformation to IoT (B)
Strategy & Execution Case Study5.00View Details In 2013, manufacturing software company PTC Inc. entered the Internet of Things (IoT) market under the leadership of CEO Jim Heppelmann, but the company's... -
Gap Inc.: Refashioning Performance Management
Organizational Development Case Study8.95View Details In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and... -
Managing Workplace Diversity: Jacob (B)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Negotiating for Equal Pay: The U.S. Women's National Soccer Team (B)
Sales & Marketing Case Study5.00View Details Supplements the (A) case and describes the events following it. -
Opening the Valve: From Software to Hardware (B)
Strategy & Execution Case Study5.00View Details Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person... -
Australia and New Zealand Banking Group: The Agile Transformation
Strategy & Execution Case Study8.95View Details In May 2019, Australia and New Zealand Banking Group (ANZ) had paused rapid expansion of its massive agile organizational transformation, trying to make... -
Mother and Frontline Worker Perspectives on Maternal and Child Health in Uttar Pradesh, India, Teaching Note
Communication Digital ArticleTeaching note for case GHD039. -
Anxious Alastair
Organizational Development Case Study8.95View Details The manager of a rapidly expanding tax and accounting services franchise had been impressed by the performance his right-hand man, but also worried about... -
The Coronavirus (COVID-19) Pandemic and the Global Economy (B)
Global Business Case Study5.00View Details By December 2020, the COVID-19 pandemic had swept across the globe, creating widespread disruption in all aspects of everyday life. Almost 90 million...
