Interpersonal communication

Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People...

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of...

The manager of a rapidly expanding tax and accounting services franchise had been impressed by the performance his right-hand man, but also worried about...

This case describes the deterioration of the relationship between three people in an organization. Ramesh, Learning and Development Head, Chrysalis Pharmaceuticals,...

This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,...

Josie Sung and Greg McNamara founded Denver-based Lighthouse Systems in 2006 shortly after graduating from the Stanford Graduate School of Business in...

Opt out of the hamster wheel. Whether we're just starting out or are well into our professional journeys, we often equate our productivity with the number...

This case describes the tumultuous experience Eduardo Ruiz had as CEO of Retail Services & Technologies. Ruiz had acquired Arizona-based RST at the end...

Negotiating may seem scary or unpleasant: you may worry that you do not have the right skills to go head-to-head in a negotiation and get what you deserve,...

This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle...

An inspirational, practical, and research-based guide for standing up and speaking out skillfully at work. Have you ever wanted to disagree with your...

Huntington University was a distinguished not-for-profit academic institution in the United States whose endowment grew from $7 billion to nearly $20...

Mary Griffin, Vice President of Consumer Products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he...

A senior manager of marketing and sales at a large medical devices firm has convened his team to help him choose a new manager that will be capable of...

A new CEO steps into the shoes of his long-serving predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before...

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Key topics include designing teams, managing teams, managing conflict, group dynamics, project management, product development, interdepartmental relations,...

Sample messages from common workplace scenarios.

It's about more than keeping quiet.

Gender pronouns are not a trend - they are a best practice.

Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up...

What to do when you notice a colleague - or yourself - saying something harmful.

A paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower...

Be simple and to-the-point.

Few organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that...

From when someone takes credit for an idea to when you have to deliver bad news.

You need to be clear in five areas.