Corporate leaders, academics, policymakers, and countless others are looking for ways to harness generative AI technology, which has the potential to transform the way we learn, work, and more. In business, generative AI has the potential to transform the way companies interact with customers and drive business growth. New research shows 67% of senior IT leaders are prioritizing generative AI for their business within the next 18 months, with one-third (33%) naming it as a top priority. Companies are exploring how it could impact every part of the business, including sales, customer service, marketing, commerce, IT, legal, HR, and others.
Managing the Risks of Generative AI
Guidelines for companies as they implement the next generation of AI tools.
June 06, 2023
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Summary.
Generative artificial intelligence (AI) has become widely popular, but its adoption by businesses comes with a degree of ethical risk. Organizations must prioritize the responsible use of generative AI by ensuring it is accurate, safe, honest, empowering, and sustainable. Organizations need to be mindful of the ethical implications and take necessary steps to reduce risks. Specifically, they need to: use zero or first party data, keep data fresh and well labeled, ensure there’s a human in the loop, test and re-test, and get feedback.