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High-Performance Marketing: An Interview with Nike’s Phil Knight
Leadership Magazine ArticleNike is a champion brand builder. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Its athletic footwear and clothing have become a piece of Americana. Its brand name is as well-known around the world as IBM and Coke. So it may come as a surprise […] -
How E-Commerce Will Trump Brand Management
Marketing Magazine ArticleThe Internet promises to give marketing the same boost in productivity that new operational strategies have given to manufacturing. -
Just My Type
Sales & Marketing Magazine ArticleYour choice of typeface tells customers whether your brand is attractive, innovative, dishonest, or unpleasant. -
Holding Onto Your Marketing Budget in a Downturn
Sales & Marketing Digital ArticleSix actions for marketing leaders. -
The Mismanagement of Advertising
Marketing Magazine ArticleCompanies are spending more money than ever on advertising. So why are the results so disappointing? -
One Employee Went Freelance. Now Everyone Wants the Same Deal (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleBlackbird, a Delhi-based advertising agency, agreed to let a star designer leave to start his own firm and then became his first customer, enlisting his... -
The Social Cost of Bad Online Marketing
Marketing Digital ArticleStop feeding the bears. -
Costly Bargain of Trade Promotion
Sales & Marketing Magazine ArticleOver the last decade, power in the retailing of packaged goods has shifted from manufacturers to wholesalers and sellers. One result has been an increase... -
Ad Spending: Growing Market Share
Sales & Marketing Magazine ArticleDescribes the relative share of voice effect in advertising. In most markets, consumer goods markets are in a state of equilibrium--advertising expenditures... -
And Now, a Word from Our Sponsor (HBR Case Study)
Sales & Marketing Magazine ArticleBryant Pharmaceutical's flagship product, a popular arthritis medicine called Seflex, is selling well--but not well enough. With generic versions due... -
How the Best Brand-Influencer Partnerships Reach Gen Z
Sales and marketing Digital ArticleFive lessons from companies leaning into the creator economy. -
The Best Data Storytellers Aren’t Always the Numbers People
Analytics and data science Digital ArticleKnowing your audience is the most important part. -
Former Skeptics Can Be Your Best Spokespeople
Sales & Marketing Digital ArticleA close look at ad campaigns from Hillary Clinton and Apple. -
Is Insulting Your Rival's Supporters Ever a Good Idea?
Sales & Marketing Digital ArticleClinton's "basket of deplorables," meet Apple's "PC Guy." -
Assessing the Long-Term Value of Advertising
Sales & Marketing Magazine ArticleAdvertising is an investment which generates sales revenue over time. The duration and amount of the revenue depends on the loyalty of customers, the... -
What Psychological Targeting Can Do
Marketing Magazine ArticleAnd how to use it ethically -
Does Facial Recognition Tech Enhance Security? (HBR Case Study and Commentary)
Technology & Operations Magazine ArticleThe new system in a day-care center is producing biased results--setting off an alarm when some dark-skinned parents enter the lobby. The director of... -
Does Your Company Come Across as Too Male?
Global Business Digital ArticleLook at your ads to find out. -
6 Reasons Marketing Is Moving In-House
Marketing Digital ArticleTrends like Big Data are chipping away at agencies’ appeal. -
And Now, a Word from Our Sponsor
Business ethics Magazine ArticleBryant Pharmaceuticals is looking for alternatives to traditional advertising—including product placements in TV shows and other media. But when does clever marketing become trickery?
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HCF Health Insurance: Brand Repositioning Project
Management Case Study8.95View Details By 2015, HCF, Australia's largest not-for-profit health fund, had become a tired brand that did not appeal to younger consumers despite eighty years of... -
Hewlett-Packard (A)
Sales & Marketing Case Study8.95View Details Since its controversial merger with Compaq, Hewlett-Packard had been under pressure by analysts and some stockholders to divest itself of its low-margin... -
Saatchi & Saatchi Co. PLC: Corporate Strategy
Strategy & Execution Case Study8.95View Details Saatchi & Saatchi, founded in 1970, became the world's largest advertising agency in 1986. It then diversified into consulting and other managerial areas... -
Navya: Steering Toward a Driverless Future
Sales & Marketing Case Study8.95View Details In 2022, Sophie Desormière arrived at French roboshuttle producer Navya, tasked with charting a new course in a challenging sector. The company, which... -
Ad Council's AIDS Campaign (A): Advertising Strategy
Sales & Marketing Case Study8.95View Details Ad Council wished to run an educational campaign aimed at preventing the spread of AIDS. They were challenged to find acceptable ways to address this... -
Eyeo's Adblock Plus: Consumer Movement or Advertising Toll Booth?
Strategy & Execution Case Study8.95View Details The case centers on Eyeo GmbH, a German software development company, whose main product is Adblock Plus, the world's leading ad blocking browser extension... -
Bertelsmann Reinhard Mohn Fellowship: CSR as Cultural Exchange
Organizational Development Case Study8.95View Details The Reinhard Mohn Fellowship is an initiative of Bertelsmann AG. It reflects Bertelsmann's ongoing commitment to fostering social, cultural, and individual... -
Marco Marketing Consultants: Re-evaluation of the Competitive Strategy
Strategy & Execution Case Study8.95View Details Marco Marketing Consultants was a company based in Argentina with activities in several Latin American countries (Argentina, Brazil, Chile, Colombia,... -
Gillette Co.: Dry Idea Advertising (A), Video Introduction
Sales & Marketing Case Study5.00View Details Provides an overview of video contents and three attachments: 1) chart discussed at meeting shown in video, 2) historical Dry Idea copy strategies, and... -
Introduction to Shelf Space Management
Management Case Study8.95View Details This technical note describes many of the issues, techniques and resources available in the field of shelf space management in the early 2000s. It assumes... -
Adios Junk Mail
Sales & Marketing Case Study8.95View Details Executives at this Internet-based company evaluate the results of a pricing survey to decide what changes to make, if any, to the annual fee charged for... -
Konecta: Strategic Transformations in a Digital Era
Management Case Study8.95View Details The case analyzes the evolution of the business model of the Spanish multinational Konecta, which, since its origin, was dedicated to providing Contact... -
The Future of E-Commerce: Lessons from the Livestream Wars in China
Sales & Marketing Case Study8.95View Details This note explores the emerging multi-billion dollars commerce trend of livestream commerce. Livestream commerce is the sale of goods or services directly... -
Amazon Shopper Panel: Paying Customers for Their Data
Sales & Marketing Case Study8.95View Details This case introduces a new Amazon program that has consumers upload their receipts from transactions outside of Amazon, in exchange for money. Through... -
Daktronics (E): Dividend Policy in 2010
Finance & Accounting Case Study5.00View Details In early March 2010, Bill Ritterath, Chief Financial Officer of Daktronics, Inc., was meeting in his office with Jim Morgan, CEO, and Alered (Al) Kurtenbach,... -
Pricing at Netflix: The Sequel
Management Case Study5.00View Details This case continues the themes discussed in "Pricing at Netflix" (Case 521-004). Following the conclusion of the original case, Netflix developed new,... -
Confronting a Necessary Evil: The Firing of Alex Robins (A)
Organizational Development Case Study6.95View Details A manager recounts his experience firing the person he was asked to replace and reflects on the challenges of the experience. Teaching Purpose: To role-play... -
Rossin Greenberg Seronick & Hill, Inc. (A)
Sales & Marketing Case Study6.95View Details Rossin Greenberg Seronick & Hill (RGSH), a New England advertising agency, was keen to secure the account of Microsoft Corp. The case describes the bid... -
V-Cola: Confidential Instructions for Cash Adman Chief Financial Officer, Chikara Advertising
Communication Case Study5.00View Details This is information for one of the six roles to be used in the V-Cola negotiation exercise. Please see V-Cola General Instructions (912043) and Teaching... -
Valuing Snap After the IPO Quiet Period (B)
Finance & Accounting Case Study5.00View Details Analyzes Snap's value and analyst recommendations following the events described in the A case.
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High-Performance Marketing: An Interview with Nike’s Phil Knight
Leadership Magazine ArticleNike is a champion brand builder. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Its athletic footwear and clothing have become a piece of Americana. Its brand name is as well-known around the world as IBM and Coke. So it may come as a surprise […] -
How E-Commerce Will Trump Brand Management
Marketing Magazine ArticleThe Internet promises to give marketing the same boost in productivity that new operational strategies have given to manufacturing. -
Just My Type
Sales & Marketing Magazine ArticleYour choice of typeface tells customers whether your brand is attractive, innovative, dishonest, or unpleasant. -
HCF Health Insurance: Brand Repositioning Project
Management Case Study8.95View Details By 2015, HCF, Australia's largest not-for-profit health fund, had become a tired brand that did not appeal to younger consumers despite eighty years of... -
Hewlett-Packard (A)
Sales & Marketing Case Study8.95View Details Since its controversial merger with Compaq, Hewlett-Packard had been under pressure by analysts and some stockholders to divest itself of its low-margin... -
Saatchi & Saatchi Co. PLC: Corporate Strategy
Strategy & Execution Case Study8.95View Details Saatchi & Saatchi, founded in 1970, became the world's largest advertising agency in 1986. It then diversified into consulting and other managerial areas... -
Navya: Steering Toward a Driverless Future
Sales & Marketing Case Study8.95View Details In 2022, Sophie Desormière arrived at French roboshuttle producer Navya, tasked with charting a new course in a challenging sector. The company, which... -
Ad Council's AIDS Campaign (A): Advertising Strategy
Sales & Marketing Case Study8.95View Details Ad Council wished to run an educational campaign aimed at preventing the spread of AIDS. They were challenged to find acceptable ways to address this... -
Gillette Co.: Dry Idea Advertising (A), Video
Sales & Marketing Digital ArticlePresents an audiovisual account of the five year struggle to solve creative problems on the Gillette Co.'s Dry Idea brand antiperspirant. The Dry Idea... -
HCF Health Insurance: Brand Repositioning Project, Teaching Note
Management Digital ArticleTeaching note for product W23002.