Personnel policies

A guide for employees and managers.

To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts...

The Black Lives Matter and #MeToo movements have forced people in positions of power--namely, the white men who dominate institutional leadership roles--to...

And how to get back into the swing of things afterward.

This underused practice can be a powerful tool for retention.

Many White people deny the existence of racism against people of color because they assume that racism is defined by deliberate actions motivated by malice...

Trans people often experience stigma and discrimination, hostility from others, and pressure to "manage" their identities in social settings, including...

As organizations continue to explore a variety of flexible work options, one promising avenue is the four-day workweek: The standard 40 hours per week...

And what to do about it

You’ve decided to start a company. Your business plan is based on sound strategy and thorough market research. Your background and training have prepared you for the challenge. Now you must assemble the quality management team that venture investors demand. So you begin the search for a topflight engineer to head product development and a […]

Move away from rules and toward common sense.

How to make the case.

Grief is a universal human experience, yet workplace culture is often inhospitable to people suffering profound loss. Managers come to work prepared to...

The trade-offs can be complex.

Galvatrens, a consumer products company in Houston, has a whistle-blower's lawsuit on its hands. Mike Fields, a former divisional sales manager, claims...

Five things leaders can do today to fix it.

Walmart has embraced a new approach to improve the quality of care and lower costs. The results have been dramatic.

In these days of low unemployment, many corporate and other organizations find it necessary to track the whereabouts and profiles of underused sectors of the labor pool. One sector seldom tapped by business has an unemployment rate as high as 70%—even though the advent of new data-processing technology has opened a window of opportunity for […]

Henrietta Mercer, the senior vice president for human resources at LaSalle Chemical, is facing a challenge unprecedented in her career: Steve Ambler,...

As mobile banking took hold and customers became increasingly aware of what they could do for themselves, the global banking group ING launched a pilot...