Psychology

It's not just about introspection.

Debunking three common misconceptions.

Effective leaders take a personal interest in the long-term development of their employees, and they use tact and other social skills to encourage employees to achieve their best. It isn’t about being “nice” or “understanding”—it’s about tapping into individual motivations in the interest of furthering an organizationwide goal.

It’s far more than just being nice.

When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally...

Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up...

Insights from neuroscience

Six months after Jobs’s death, the author of his best-selling biography identifies the practices that every CEO can try to emulate.

Once upon a time, leisure was a sign of prestige. Today that idea has been turned on its head, and busyness is the new status symbol. Busy people are...

Every manager is familiar with the employee who just won't change. Sometimes it's easy to see why--the employee fears a shift in power or the need to...

From when someone takes credit for an idea to when you have to deliver bad news.

Five strategies for getting out of your head.

Tips for protecting, conserving, and replenishing your energy.

Some leaders use humor instinctively; many more could wield it purposefully.

Management theorists have long sought to identify precisely what makes some people flourish under pressure and others fold. But they have come up with...

The Maslach Burnout Inventory can be a helpful tool - but only when organizations use it carefully.

Start small.

In some companies, having an executive coach is a badge of honor. But many top managers are finding that the advisers hired to solve their performance problems only make matters worse.

Before they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy.

Naming them is an important first step.