Despite company efforts to update their information flows with sophisticated new messaging and collaboration platforms, high volumes of information are increasingly the norm for most of the workforce. To understand information overload’s costs, causes and potential cures, Gartner surveyed nearly 1000 employees and managers – and found that 38% of employees say they receive an “excessive” volume of communications at their organization. Only 13% say they received less information in 2022 than they did in 2021.
Reducing Information Overload in Your Organization
Don’t let overcommunication tank productivity.
May 01, 2023
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Summary.
Information overload is the inevitable result of the modern organization’s always-on, more-is-better approach to communication. Unfortunately, it is also a driver of employees’ disengagement and poor decision making. While we are all, as employees and leaders, affected by this reality, the onus is on the company communicators themselves to craft a low-burden culture. It will require energy, expertise and coordination to architect and reinforce more human-centric communication practices.