Idea in Brief
The Problem
Facing a crisis or an opportunity, leaders often fall back on the leadership style that has worked for them in the past. But to be effective, they need to rise above their default reactions and generate more options for how to respond in real time.
A New Model
In this article two leadership coaches offer an approach, called the “four stances,” to help leaders generate options for interpersonal communication.
The Process
Leaders should identify which stance is their default, make a plan for using alternative ones in various situations, and be ready to pivot if an approach is not working.