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Henry Ford, Innovation, and That "Faster Horse" Quote
Innovation & Leadership Digital Article"If I had asked people what they wanted, they would have said faster horses." We've all been in conversations on the topics of creativity and innovation... -
Learning from Toyota’s Stumble
Operations and supply chain management Digital ArticleLong the quality and efficiency standard-setter, Toyota now has an ostrich-sized egg on its face — a problem with sticking accelerator pedals that led to global product recalls and a suspension of production and sales. There are important lessons to be learned from Toyota’s stumble: Competitive success is fluid. It depends on continuously discovering better […] -
The Tragic Crash of Flight AF447 Shows the Unlikely but Catastrophic Consequences of Automation
Strategy & Execution ResearchAutomation can make us safer, but it creates new vulnerabilities. -
Case Study: Can an Airline Cut "Turn Times" Without Adding Staff?
Leadership & Managing People Digital ArticleThe struggle to do more with less. -
Why One Executive Quit Business Travel Cold Turkey
Managing yourself Digital ArticleVenture capitalist Brad Feld says the toll of flying to meetings usually outweighs the benefits. -
Is VW’s Fraud the End of Large-Scale Corporate Deception?
Government policy and regulation Digital ArticleMaybe, but only if digital activism increases. -
If Ford Wants to Beat Tesla, It Needs to Go All In
Disruptive innovation Digital ArticleAvoiding this kind of disruption takes more than a skunkworks team. -
How to Think About the Future of Cars
Innovation & Entrepreneurship Digital ArticleThink about the history of IT. -
Qantas and the Airline Quality Gap
Sales & Marketing Digital ArticleDuring the summer I transitioned from Boston to Toronto, a move that forced me to take an extended side trip to my home country of Australia. And with... -
The Threat of Global Gridlock
Strategy & Execution Magazine ArticleAs ports, highways, railways, and airports run out of room, the world faces a looming transportation crisis. The current meltdown masks the threat, but... -
What Counts Most in Motivating Your Sales Force?
Motivating people Magazine ArticleFor decades the difficulty of motivating salespeople has been frustrating sales and marketing managers. To the most effective ones, two things are clear: one, the job is difficult; two, there is no one simple solution. Believing that “good salespeople are born, not made,” many managers recognize that recruiting is important. Others holding that “if you […] -
Hummer’s Demise and Lessons Learned
Sustainable business practices Digital ArticleThe proposed sale of GM’s Hummer brand to a Chinese company fell through this week, and GM will now shutter the company. The ultimate symbol of overconsumption has finally fallen prey to higher energy prices and changing consumer demands. This New York Times piece offers some interesting stats, like the fact that Hummer sold only […] -
What Tesla Knows That Other Patent-Holders Don’t
Innovation Digital ArticleA great product is more than the sum of its patents. -
Airline Customers Just Want to Know What's Happening
Communication Digital ArticleThe travel industry is particularly bad when it comes to keeping customers informed. -
Uber’s Food Delivery Experiment in Barcelona
Growth strategy Digital ArticleIt’s a different way to approach regulation. -
Mary Barra Brings Teaming to General Motors
Leading teams Digital ArticleHow her long history of collaboration catapulted her to the top, and will help GM. -
What It Will Take to Fix America's Crumbling Infrastructure
Leadership & Managing People Digital ArticleLeaders with a new vision. -
How To Stay Creative Under Pressure
Leadership Digital ArticleSergio Marchionne has lit a fire under Chrysler that is providing a spark of hope to the ailing automaker. From media reports, it seems that the Fiat team under Marchionne’s leadership is shaking up the place the way another Italian (albeit American) did a generation ago, Lee Iacocca. As a hands-on manager, Marchionne expects his […] -
Technology Is Changing Transportation, and Cities Should Adapt
Government Digital ArticleDifferent metro areas will need different solutions. -
Automation Makes Things Cheaper, So Why Doesn’t It Feel That Way?
Labor Digital ArticleWe spend a disproportionate share of our money on housing, health care, and education.
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Executing the Bogibeel Bridge for Social Impact: Risk Planning and Managing Earned Value
Technology & Operations Case Study8.95View Details The case goes on to describe the enormous challenges involved in building the 4.94 km long Bogibeel Bridge in the North Eastern Region (NER) of India.... -
Entrepreneurial Leadership at Maritime Bus
Leadership & Managing People Case Study8.95View Details An entrepreneur in Atlantic Canada believes he has a five to six year window to capitalize on the growth of his newest venture, Maritime Bus, a passenger... -
The Cycling Industry
Strategy & Execution Case Study8.95View Details This note explores brand evolution in a growing industry. Four high-end U.S. bicycle frame manufacturers (Trek, Seven, Moots, and Cérvolo) compete for... -
Cathay Pacific (B): Implementing an Integrated e-Freight Solution
Technology & Operations Case Study5.00View Details This case is designed as the second part of a two-part case study on Cathay Pacific's cargo operations, but it can be used separately on a stand-alone... -
Pricing at Vocram Airways (B)
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case W13724. -
Challenging an Industry: The Rise and Fall of Teo Taxi
Leadership & Managing People Case Study8.95View Details In 2014, with Uber disrupting the taxi industry worldwide and Montreal's industry, hampered by obsolete rules and regulations, in dire need of a revolution,... -
Bertha Ansah's Career Dilemma: Transition into Public Service or Continue on as an Entrepreneur?
Organizational Development Case Study8.95View Details Bertha Ansah had come a long way from selling confectionaries to her school classmates to owning and leading her own transportation services company.... -
National Railroad Passenger Corporation ("Amtrak"): Acela Financing
Leadership & Managing People Case Study8.95View Details In the late 1990s, the National Railroad Passenger Corporation (Amtrak) faced a rude awakening as Congress stipulated that it eliminate its reliance on... -
Cummins Inc. in 2023: Toward Destination Zero. The Massive Energy Transition
Management Case Study8.95View Details How would Cummins Inc., a global leader in internal combustion engines, map out a strategy for the great energy transformation ahead-one that would grow... -
Xiamen Airlines: Pay for Performance
Leadership & Managing People Case Study8.95View Details On June 6, 2014, the deputy general manager of the human resources department of Xiamen Airlines, based in Xiamen, Fujian Province, China, discussed his... -
Compagnie Lyonnaise de Transport (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
Singapore Airlines: A Rights Issue during the COVID-19 Crisis
Finance & Accounting Case Study8.95View Details In early 2020, Singapore Airlines Limited (Singapore Airlines) faced severe liquidity issues as the global pandemic halted its flights and uncertainty... -
Careem: MENA Ride-hailing Leader Strategizes Future Growth as an Uber Subsidiary
Strategy & Execution Case Study8.95View Details This case examines the unique challenges faced by ridesharing company Careem as a business operating in the Middle East and North Africa (MENA) region.... -
N12 Technologies: Building an Organization and Building a Business
Innovation & Entrepreneurship Case Study8.95View Details N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber... -
Indore City Bus Transport Service (A)
Technology & Operations Case Study8.95View Details Towards the end of 90s, mounting losses forced Madhya Pradesh State Road Transport Corporation (MPSRTC), the sole provider of public transport in Madhya... -
GE's Imagination Breakthroughs: The Evo Project
Organizational Development Case Study8.95View Details In September 2003, Jeff Immelt challenged the business leaders at GE to come up with "Imagination Breakthroughs," innovative new projects that would serve... -
Air Wars: Deregulating the U.S. Airline Industry
Innovation & Entrepreneurship Case Study8.95View Details In the early decades of the twentieth century, the U.S. government assisted in the development of an airline industry by subsidizing the delivery of mail... -
Delhi Metro Airport Express Line: Making it Viable
Strategy & Execution Case Study8.95View Details In 2014, the Delhi Metro Rail Corporation (DMRC) had just taken over operations of the Delhi Airport Metro (DAM), which connected the Indira Gandhi International... -
Carbon Engineering
Innovation & Entrepreneurship Case Study8.95View Details Dr. David Keith, President of Carbon Engineering, a company based in Calgary, Alberta, is commercializing a technology to capture carbon dioxide (CO2)... -
HNA Group: Global Excellence with Chinese Characteristics (C)
Global Business Case Study5.00View Details July 2017 was supposed to be a triumphant month for HNA Group. The latest Fortune Global 500 list showed the company had again skyrocketed in its ranking...
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Henry Ford, Innovation, and That "Faster Horse" Quote
Innovation & Leadership Digital Article"If I had asked people what they wanted, they would have said faster horses." We've all been in conversations on the topics of creativity and innovation... -
Learning from Toyota’s Stumble
Operations and supply chain management Digital ArticleLong the quality and efficiency standard-setter, Toyota now has an ostrich-sized egg on its face — a problem with sticking accelerator pedals that led to global product recalls and a suspension of production and sales. There are important lessons to be learned from Toyota’s stumble: Competitive success is fluid. It depends on continuously discovering better […] -
Executing the Bogibeel Bridge for Social Impact: Risk Planning and Managing Earned Value
Technology & Operations Case Study8.95View Details The case goes on to describe the enormous challenges involved in building the 4.94 km long Bogibeel Bridge in the North Eastern Region (NER) of India.... -
Entrepreneurial Leadership at Maritime Bus
Leadership & Managing People Case Study8.95View Details An entrepreneur in Atlantic Canada believes he has a five to six year window to capitalize on the growth of his newest venture, Maritime Bus, a passenger... -
Executing the Bogibeel Bridge for Social Impact: Risk Planning and Managing Earned Value, Teaching Note
Technology & Operations Digital ArticleTeaching Note for Case ISB265 -
The Cycling Industry
Strategy & Execution Case Study8.95View Details This note explores brand evolution in a growing industry. Four high-end U.S. bicycle frame manufacturers (Trek, Seven, Moots, and Cérvolo) compete for... -
Uber Technologies, Inc., Teaching Note
Strategy & Execution Digital ArticleTeaching Note for Product # MH0046. -
DART's Suburban Service, Teaching Note
Strategy & Execution Digital ArticleIn the spring of 2000, planners at Dallas Area Rapid Transit (DART), the regional public transit agency serving the Dallas metropolitan area, had to decide... -
Accounting for Leases at American Airlines (A) and (B), Teaching Note
Finance & Accounting Digital ArticleTeaching note for cases 120069 and 120113. -
GE's Imagination Breakthroughs: The Evo Project, Teaching Note
Organizational Development Digital ArticleTeaching Note for [907048].