Dwight Eisenhower has been credited with saying that plans are nothing, but planning is everything. It’s a remarkable statement coming from the man who was responsible for planning the Allied invasion of Europe in World War II.
When Managing Through Ambiguity, Develop a Clear Vision
Decide what success looks like and work backwards from there.
November 16, 2020
Summary.
With so much up in the air during the Covid pandemic, leaders are being asked to simultaneously navigate uncertainty (when we don’t have the information we need) and ambiguity (when the best outcome is a matter of interpretation). We can’t reduce uncertainty to zero, but we can arm ourselves with as much information as possible to help us make a decision. With ambiguity, however, there is no “right” or “wrong” decision; our choice ultimately depends on our values. So when you need to navigate ambiguity, the best thing to do is to start with your vision of success and work backwards to figure out how you’ll get there.
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New!
HBR Learning
Decision Making Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Decision Making. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Practical ways to improve your decision-making process.