Amidst record-breaking job turnover (50.5 million Americans left their jobs in 2022), more and more leaders have been feeling pressure to pay attention to the well-being of their workforce. These days, many professionals — one Deloitte study puts the number at 77% — have experienced burnout at their current job.
When Your Employee Tells You They’re Burned Out
A guide to responding with compassion — and a plan.
May 10, 2023
Summary.
Burnout is affecting both leaders and employees — and contributing to a talent shortage that’s challenging and costly to navigate. It can be challenging for even the most enlightened managers to have conversations about employee burnout while managing the needs of the business. The author offers five steps to take when an employee comes to you expressing burnout: 1) Treat their concerns seriously; 2) Understand their experience of burnout; 3) Identify its root causes; 4) Consider short- and long-term solutions; and 5) Create a monitoring plan.
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New!
HBR Learning
Stress Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Stress Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to build resilience at work.