Management

The Genentech Spectrum case is about infusing flexibility in a medical unit of a global biotechnology company. The protagonist is Mauricio Silva de Lima,...

This note outlines a set of behavioral techniques for expressing emotion effectively in interpersonal interactions. The skillful expression of emotion...

No Abstract

CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established...

Describes what happened after the apparent eruption and traumas within the task force described in the (A) case. The task force moved from being "the...

Aubrey McClendon, founder and CEO of Chesapeake Energy, was, according to Fortune Magazine, the highest paid U.S. CEO in 2008 receiving over $100 million...

No abstract.

Bausch & Lomb is the subject of press attacks and experiences a sharp fall in stock price when management practices are exposed. Aggressive goal setting,...

...

The case details the conflict between Mike Mayo, an influential banking analyst, and Citigroup about what Mayo considers aggressive accounting policies....

TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing...

The widespread cheating scandal that rocked the Atlanta public school system in 2010 and 2011 illustrates how high-stakes performance pressure, without...

This case highlights the debate between the Securities and Exchange Commission (SEC) and several of the large accounting firms over whether the same firms...

Examines the principles that apply in any persuasive business situation. Describes how to analyze the goals and audience; how to devise a persuasive message;...

Enables a thorough analysis of Submarino.com, a B2C e-commerce company with a presence in Brazil, Argentina, Mexico, Spain, and Portugal. Examines the...

After nearly 100 years as a mid-size regional law firm, Duane Morris entered a period of spectacular growth led by CEO Sheldon Bonovitz. Originally founded...

Focuses on a major transformation of Otis Elevator's infrastructure. Led by the CEO, this transformation represents a remarkable long-term reengineering...

The Mozilla case study describes Debbie Cohen's, Vice President and Chief of People, key initiatives in a software entity that was one of the pioneers...

Peninsula Industries' U.S. country manager, Peter Lee, has a problem-his star hire, Dylan Pierce, is threatening to quit. Peninsula is a large Korean...

Provides a framework for understanding the exercise of interpersonal influence in organizations. Describes some of the "myths and realities" of management...

The burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them.

A culture of trust and belonging doesn't just happen. Here's how you make one.

New CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...

When Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each...

As the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the...

Much of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart...

The would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the...

In the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control...

What to do before, during, and after the meeting.

What organizations tend to get wrong — and how to get it right.