Managing people

Political skill separates those who endear from those who irritate.

Help your employees feel seen, heard, valued, and encouraged.

How to manage performance when new technology brings constant and unpredictable change

How to craft a narrative that matters

This issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like...

Six strategies to help get it back on track.

Ensure everyone is aligned on purpose, scope, and objectives throughout the project — not just at the start.

Five strategies to ensure your company is an age-friendly employer.

What to do when you’re stretched too thin.

Five ways to get back on track.

Filling the shoes of a legendary founder was not only a personal challenge for Whole Foods CEO Jason Buechel, but a significant adjustment for all the company’s employees, from the C-suite to the hundreds of local stores.

How a “dynamic workforce model” puts employees and independent contractors on an equal footing.

A great mentor guides, coaches, and ultimately, sets people up for success. A great sponsor makes sure success translates into the visibility needed to...

The era of brain surveillance has begun, and it's not a fad. It's a new way of living and thinking about ourselves and our well-being-personally and professionally....

What to say when you don’t have all the information.

Five steps to take if you’re in this uncomfortable situation.

It’s natural to feel distracted when times are tough.

Six strategies to help you persuade leadership to give your team more tools, personnel, or funds.

Organizations need to step in when work becomes unsustainable.

Failing once at something new is an experiment, and experiments are crucial to success. Failing twice at the same thing might be more accurately called a mistake.

Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People...

Bausch & Lomb is the subject of press attacks and experiences a sharp fall in stock price when management practices are exposed. Aggressive goal setting,...

In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and...

Presents former Self-Assessment and Career Development student Amy Kelly's response to the "Written Interview" assignment.

The founders of Braver Angels, an organization that uses family therapy principles to foster constructive dialogue between conservatives and liberals,...

A new MBA graduate joins a privately held family business and sets ambitious growth goals for the next five years. To enhance motivation, he proposes...

Johansen's has just completed its first year under a new scorecard system for evaluation of manager performance. The manager of Store 51 has traditionally...

In most organizations, the employee appraisal process causes more tension than any other aspect of personnel management. Despite the good intentions behind...

Examines the Aldine Independent School District's (AISD) efforts in 2005 to sustain and accelerate significant increases in student performance achieved...

Presents former Self-Assessment and Career Development student Vikram Singh's response to the "Written Interview" assignment.

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance...

Describes Donna Coe and her illustrious 15-year career in the towing industry. Donna is an accomplished woman with a great deal of experience in managing...

Greg James, a global manager at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France,...

In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services...

This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting...

Five years' worth of management wisdom, all in one place. Get the latest, most significant thinking from the pages of Harvard Business Review in "5 Years...

Supplements the (A) case.

With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from...

A guide for employees and managers.

A culture of trust and belonging doesn't just happen. Here's how you make one.

New CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow...

It goes far beyond exchanging information.

Five subtle acts of inclusion leaders can start practicing right now.

What to do before, during, and after the meeting.

What organizations tend to get wrong — and how to get it right.

Amid a looming economic downturn, employers can expect another tumultuous year.

A Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022.

The first step to becoming a genuinely empowering leader