-
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Measuring the Strategic Readiness of Intangible Assets
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
Having Trouble with Your Strategy? Then Map It
Balanced scorecard Magazine ArticleThe key to executing your strategy is to have people in your organization understand it—including the crucial but perplexing processes by which intangible assets will be converted into tangible outcomes. Strategy maps can help chart this difficult terrain. -
Lean Strategy
Strategy & Execution Magazine ArticleStrategy and entrepreneurship are often seen as polar opposites. Strategy means rigorously defining and pursuing one clear path, while entrepreneurship... -
The Emerging Capital Market for Nonprofits
Organizational Development Magazine ArticleWhy is it that effective business start-ups frequently grow into corporate giants, but effective new nonprofits rarely reach national scale? Because,... -
Using the Balanced Scorecard as a Strategic Management System
Balanced scorecard HBR BestsellerBuilding a scorecard can help managers link today’s actions with tomorrow’s goals. -
Mission and Objectives
Effective performance measurement systems articulate strategic objectives, enabling leaders at all levels to make critical decisions. -
Start a Turnaround with a Strategy Map
Strategy maps show every employee precisely how to turn a struggling organization around. -
The Best-Performing CEOs in the World
Leadership & Managing People Magazine ArticleFor years, people have bemoaned executives' zealous focus on short-term results, which often leads CEOs to make moves that undermine their firms' long-term... -
How to Implement a New Strategy Without Disrupting Your Organization
Strategy & Execution Magazine ArticleThroughout most of modern business history, corporations have attempted to unlock value by matching their structures to their strategies: Centralization... -
8 Reasons Companies Don't Capture More Value
Strategy & Execution Digital ArticleIt's not just about innovation; it's maximizing what you already have. -
Using Scorecards for Governance in the Corporate and Public Sector
Strategy & Execution Digital ArticleI didn't anticipate that I would leave the country of Iceland with a renewed awareness of the different governance challenges faced by private and public... -
Coming Up Short on Nonfinancial Performance Measurement
Strategy & Execution Magazine ArticleIncreasingly, companies are measuring customer loyalty, employee satisfaction, and other nonfinancial areas of performance that they believe affect profitability.... -
Building a Game-Changing Talent Strategy
Organizational Development Magazine ArticleWhen most of the world's financial services giants were stumbling and retrenching in the aftermath of the 2008 recession, the asset management firm BlackRock... -
Balanced Scorecard: Measures That Drive Performance
Strategy & Execution Magazine ArticleExecutives know that a company's measurement systems strongly affect employee behavior. But the traditional financial performance measures that worked... -
Managing Alliances with the Balanced Scorecard
Balanced scorecard Magazine ArticleFifty percent of corporate alliances fail. But you can increase your partnership’s odds of success by applying these techniques. -
Having Trouble with Your Strategy? Then Map It (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleIf you were a military general on the march, you'd want your troops to have plenty of maps--detailed information about the mission they were on, the roads... -
How To Measure Your Company's Risk in a Downturn
Strategy & Execution Digital ArticleThe crisis in financial institutions and the imminent failure of the US-based automobile producers have raised the issue about whether use of the Balanced...
-
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
Strategy & Execution BookMore than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed... -
Strategy Reading: Executing Strategy
Strategy & Execution Tool15.90View Details Executing Strategy introduces the principles of effective strategy implementation. The Reading emphasizes the interdependence of strategy formulation... -
Amanco: Developing the Sustainability Scorecard
Strategy & Execution Case Study8.95View Details Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental,... -
City of Charlotte (B)
Finance & Accounting Case Study5.00View Details This case shows how two operating departments-transportation and police-translate the high-level corporate scorecard for the city into departmental balanced... -
Microsoft Latin America
Finance & Accounting Case Study8.95View Details Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help... -
Mobil USM&R (B): New England Sales and Distribution
Finance & Accounting Case Study5.00View Details The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An... -
China Sourcing Group: Delivering on Time
Leadership & Managing People Case Study8.95View Details In 2004, U.S.-based China Sourcing Group, which specialises in premium and gift products, established a sourcing office in Shanghai. The Shanghai office... -
Wells Fargo Online Financial Services (B)
Finance & Accounting Case Study5.00View Details Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization.... -
Create Detailed Action Plans
Strategy & Execution Tool99.00View Details Your organization has created its strategic plan-now what? Learn how to develop detailed action plans to put the strategy into action in your unit. -
Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard
Finance & Accounting Case Study8.95View Details A new management team at VW do Brazil develops and deploys a strategy map and Balanced Scorecard to accomplish a turnaround and cultural change after... -
Store24
Finance & Accounting Case Study6.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
An Everyone Culture: Becoming a Deliberately Developmental Organization
32.00View Details A Radical New Model for Unleashing Your Company's Potential. In most organizations nearly everyone is doing a second job no one is paying them for--namely,... -
Mobil USM&R (C): Lubricants Business Unit
Finance & Accounting Case Study5.00View Details The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC)... -
The Gail Palmer Ashton Graduate School of Business: The Balanced Scorecard Initiative
Finance & Accounting Case Study8.95View Details This case presents students with an opportunity to develop a set of performance metrics based on four strategic goal statements. The setting is a highly... -
Wilford College
Organizational Development Case Study8.95View Details This fictional short case sets up a hiring scenario that can be analyzed through the lens of the best practices found in "Note on Best Practices in Hiring"... -
Breaking Bad Habits: Defy Industry Norms and Reinvigorate Your Business
Strategy & Execution Book30.00View Details Have you ever wondered why most newspapers are so large? Or why management consultants work such long hours? Or why hotels still insist on having check-in... -
Execute Strategic Plans
Strategy & Execution Tool99.00View Details The planning is over-now it's time to take action. Learn how to execute your strategic plans so you'll stay on the path to success. -
Edmonton Opera's Balanced Scorecard: The Art of Performance
Management Case Study8.95View Details The mission of Edmonton Opera Association (Edmonton Opera), a not-for-profit arts organization founded in 1963, was to bring the community together through... -
Delta/Signal Corp.
Finance & Accounting Case Study8.95View Details This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives... -
TD Canada Trust (A): The Green and the Red
Leadership & Managing People Case Study8.95View Details The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking"...
-
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
Strategy & Execution BookMore than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed... -
Measuring the Strategic Readiness of Intangible Assets
Strategy & Execution Magazine ArticleMeasuring the value of intangible assets such as company culture, knowledge management systems, and employees' skills is the holy grail of accounting.... -
Strategy Reading: Executing Strategy
Strategy & Execution Tool15.90View Details Executing Strategy introduces the principles of effective strategy implementation. The Reading emphasizes the interdependence of strategy formulation... -
Human Capital, A BSR Reader
Strategy & Execution Article Collection49.95View Details This Balanced Scorecard Report Collection shows how leading organizations used the Balanced Scorecard to measure and manage human capital, enabling them... -
Strategy-Focused Organization FAQ
Strategy & Execution Book Chapter8.95View Details The authors of "The Strategy Focused Organization" have encountered several recurring questions in their public talks and seminars covering the material... -
The Balanced Scorecard Report Index 2008
Strategy & Execution Article CollectionThis free product indexes Balanced Scorecard Report articles published from 1999 through 2008. -
First Commonwealth Financial Corp., Teaching Note
Strategy & Execution Digital ArticleTeaching Note to (9-104-042).