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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
Case Study: The Strategy That Wouldn't Travel (HBR Case Study)
Organizational Development Magazine ArticleIn early 1995, Karen Jimenez began implementing a project to boost morale and productivity at Acme Minerals Extraction Co.'s plant in Wichita, Kansas.... -
When Senior Managers Won't Collaborate
Strategy & Execution Magazine ArticleFor professional services firms, the only way to address clients' most complex issues is for specialists to work together across the boundaries of their... -
Perfecting Cross-Pollination
Organizational Development Magazine ArticleThere's a way to build cross-functional innovation teams that can balance your appetite for risk with your hunger for a breakthrough. Do it wrong, and... -
Organizing for Manufacturable Design
Technology & Operations Magazine ArticleManagers who commit their companies to designing more manufacturable products encounter the problem of how to organize their professional staff. How should... -
The Rise of the Chief Marketing Technologist
Sales & Marketing Magazine ArticleMarketing is rapidly becoming one of the most technology-dependent functions in business. In response, a new type of executive is emerging--the chief... -
The Team That Wasn't (HBR Case Study and Commentary)
Organizational Development Magazine ArticleEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive... -
The Collaboration Blind Spot
Organizational Development Magazine ArticleLeaders are well aware of the central role that cross-group collaboration plays in business today. So in planning for collaborative initiatives, they... -
For Cross-Functional Change, a Good Disruption Helps
Leadership & Managing People Digital ArticleThe gravitational force of silos and the status quo will always be formidable. -
Bright, Shiny Objects and the Future of HR
Organizational Development Magazine ArticleThis article relates how the HR team at Juniper Networks answered top management's call for a renewed focus on values and culture as a differentiator.... -
Competing on Capabilities: The New Rules of Corporate Strategy
Strategy & Execution Magazine ArticleIn today's dynamic business environment, strategy too must become dynamic. The essence of strategy is not the structure of a company's products but the... -
Learning Together in a U.S. Hospital
Strategy & Execution VideoCross-functional groups can accomplish surprising results when they think strategically together. -
Develop Your Company's Cross-Functional Capabilities
Leadership & Managing People Digital ArticleWhat's unique to your company? -
For Great Teamwork, Start with a Social Contract
Leadership & Managing People Digital ArticleTo turn groups of employees into great teams, a powerful first step is to form a social contract - an explicit agreement that lays out the ground rules... -
Saving the Business Without Losing the Company
Organizational Development Magazine ArticleWhen Renault and Nissan entered into a strategic alliance in March 1999, Nissan was in trouble. The Japanese automaker had struggled for 8 years to turn... -
How Smart, Connected Products Are Transforming Companies
Technology & Operations Magazine ArticleThe evolution of products into intelligent, connected devices is revolutionizing business. In a November 2014 article, "How Smart, Connected Products...
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Flexibility at Genentech: Developing Versatile Domain Experts and Deploying Flexible Resources at One U.S. Medical Affairs Unit
Leadership & Managing People Case Study8.95View Details The Genentech Spectrum case is about infusing flexibility in a medical unit of a global biotechnology company. The protagonist is Mauricio Silva de Lima,... -
Mike Mayo Takes on Citigroup (A)
Finance & Accounting Case Study8.95View Details The case details the conflict between Mike Mayo, an influential banking analyst, and Citigroup about what Mayo considers aggressive accounting policies.... -
8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
20.00View Details Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead,... -
Value Partners and the Evergrande Situation
Finance & Accounting Case Study6.95View Details In June 2012, Cheah Cheng-Hye and his colleagues at Value Partners, a Hong-Kong-based investment firm, received a copy of a short-seller report alleging... -
J.C. Penney's "Fair and Square" Strategy (Abridged)
Sales & Marketing Case Study8.95View Details As he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes... -
Wal-Mart Stores in 2003
Strategy & Execution Case Study8.95View Details Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter... -
Elizabeth Parker (A)
Leadership & Managing People Case Study8.95View Details A new political appointee with years of volunteer experience takes over a highly responsible job in the state government and is met with bureaucratic... -
PadFone vs. FonePad
Technology & Operations Case Study12.00View Details To Jonney Shih, Chairman of ASUSTek Computer, the introduction of Apple's iPad made clear the need to transition his company to a new cloud-computing... -
South African Airways (A)
Leadership & Managing People Case Study8.95View Details Amid efforts to engineer a turnaround at South African Airways (SAA), the CEO confronts an impending strike at the struggling company. How should the... -
Nephila: Innovation in Catastrophe Risk Insurance
Finance & Accounting Case Study8.95View Details At the cross-section of capital markets and the catastrophe insurance space stands the hedge fund Nephila. Nephila must decide how best to take advantage... -
Bridging the GAAPs
Finance & Accounting Case Study8.95View Details Inconsistencies in accounting treatment across countries are a major obstacle for global equity investment. Adoption of a single accounting standard (IFRS)... -
Innovation and Collaboration at Merrill Lynch
Organizational Development Case Study8.95View Details In the spring of 2005, Candace Browning, head of Global Securities Research and Economics at Merrill Lynch, led about 500 Merrill Lynch analysts worldwide... -
Making of Verizon
Leadership & Managing People Case Study8.95View Details Through a series of mergers, Ivan Seidenberg, Verizon chairman and CEO, successfully shared the co-CEO title twice while building the largest telecom... -
Boeing 787: The Dreamliner
Technology & Operations Case Study6.95View Details Boeing dominated the commercial airline manufacturing business since bringing out the first commercial airline jet airliner. But in 2005, it delivered... -
Zurich Insurance: Zurich Oxygen
Leadership & Managing People Case Study8.95View Details Zurich Insurance was undergoing organizational change after implementing five new people practices focused on: manager development, diversity and inclusion,... -
Systems Infrastructure at Google (A)
Strategy & Execution Case Study8.95View Details This case describes how a Senior Vice President of Engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses... -
Zurich Insurance: Global Job Structure and Data Analysis
Leadership & Managing People Case Study8.95View Details Zurich Insurance was undergoing organizational change after implementing five new people practices focused on: manager development, diversity and inclusion,... -
Meg Whitman at eBay, Inc. (A)
Leadership & Managing People Case Study8.95View Details Meg Whitman takes over as CEO of eBay from the founder. She must figure out how to lead the company through a stage of phenomenal growth without compromising... -
Claritas Genomics
Innovation & Entrepreneurship Case Study8.95View Details Claritas Genomics was formed in January 2013 when BCH spun out its Genetics Diagnostic Lab into a fully commercial entity. Claritas offered over 100 genomic... -
The National Geographic Society (A) (Abridged)
Organizational Development Case Study8.95View Details In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic...
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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
Flexibility at Genentech: Developing Versatile Domain Experts and Deploying Flexible Resources at One U.S. Medical Affairs Unit
Leadership & Managing People Case Study8.95View Details The Genentech Spectrum case is about infusing flexibility in a medical unit of a global biotechnology company. The protagonist is Mauricio Silva de Lima,... -
Mike Mayo Takes on Citigroup (A)
Finance & Accounting Case Study8.95View Details The case details the conflict between Mike Mayo, an influential banking analyst, and Citigroup about what Mayo considers aggressive accounting policies.... -
8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
20.00View Details Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead,... -
Value Partners and the Evergrande Situation
Finance & Accounting Case Study6.95View Details In June 2012, Cheah Cheng-Hye and his colleagues at Value Partners, a Hong-Kong-based investment firm, received a copy of a short-seller report alleging... -
Flexibility at Genentech: Developing Versatile Domain Experts and Deploying Flexible Resources at One U.S. Medical Affairs Unit, Teaching Note
Leadership & Managing People Digital ArticleTeaching Note for case B5877.