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The High Cost of Neglecting Low-Wage Workers
Finance & Accounting SpotlightMany companies blame outside factors for the trouble they've been having in finding and retaining frontline workers: the pandemic, the government's stimulus... -
Content Moderation Is Terrible by Design
Organizational Development Big IdeaSocial media companies couldn't exist in their current form without content moderation. But while these jobs are essential, they're often low-paid, emotionally... -
How Businesses Should (and Shouldn't) Respond to Union Organizing
Organizational Development Digital ArticleIn 2022, U.S. workers voted to form more unions than they have in nearly 20 years. -
CEOs Have Lost Touch with Frontline Workers
Leadership & Managing People Big IdeaCovid-19 put the world's focus, briefly, on frontline workers. But they are still not being treated as essential by corporate leadership. The author suggests... -
Third-World Families at Work: Child Labor or Child Care?
Global Business Magazine ArticleThe new vice president of international contracts for Timothy & Thomas North America, Jonathan Stein, faces tough decisions regarding the company's Pakistani... -
Income Inequality, by Chance or by Choice
Economics Big IdeaIn Silicon Valley, workers’ financial fate is tied to finding a winning firm. -
The Obstacles to Creating Good Jobs
Finance & Accounting SpotlightThe conventional wisdom in retail and other low-margin service industries has been that bad frontline jobs-with low pay, unpredictable schedules, and... -
Can Industry Survive the Welfare State?
Labor Magazine ArticleTo maintain worldwide competitiveness, the West must adopt strategies achieve a balance between productivity and welfare goals -
The Department of Mobility
Costing Magazine ArticleEmployees are constantly in motion—making sales calls or taking service trips; visiting an international office for a few days or relocating there for a few years; soaring across oceans in the corporate jet or heading across town in the company car. Typically, these activities are administered by an assortment of departments and vendors. But we […] -
Corporations in the Age of Inequality
Finance & Accounting Digital Article -
The Hard Work of Being a Soft Manager
Business communication Magazine ArticleThe stereotypical leader is a solitary tough guy, never in doubt and immune to criticism. Real leaders break that mold. They invite candid feedback and even admit they don’t have all the answers. -
Competition Is on the Decline, and That’s Fueling Inequality
Economics Big IdeaJason Furman, former economic adviser to the White House, offers his own view on firm inequality. -
The Case of the Not-So-Supermarket
Labor Magazine ArticleHilltop Stores 100 Bloomfield Avenue, Hartford, Connecticut 06105 Serving Greater Hartford Since 1926 Date: February 16, 1989 To: Margaret Flynn, CEO Hilltop From: Ed Boyer, VP for store operations Our contract with Local 413 expires June 18, so we need to start preparing for negotiations (they’re scheduled to begin in eight weeks). Now is a […] -
"You've Got to Set Your People Up to Succeed"
Finance & Accounting SpotlightIn this interview Tim Simmons, the chief product officer of Sam's Club, details how Walmart's membership warehouse retailer set about to change virtually... -
Why So Many CEOs Don’t Realize They’ve Got a Bad Jobs Problem
Labor Digital ArticleThey’re using the wrong data to assess job quality. -
Can Transparency Laws Fix the Gender Wage Gap?
Gender Digital ArticleAn analysis of pay at public universities in Canada shows that they might. -
Brinkmanship in Business
Negotiation strategies Magazine ArticleThis article could be entitled, “How to Succeed in Business by Being Unreasonable.” Most businessmen are very skillful in this respect, although their behavior is popularly called negotiation, gamesmanship, or, perhaps most apt of all, brinkmanship. The art of being unreasonable is not, of course, restricted to smoke-filled rooms at corporate headquarters. The principles are […] -
Column: Wealth and Jobs: The Broken Link
Government policy and regulation Magazine ArticleFor most of the 20th century, a symbiotic link existed between value creation and job creation. When businesses prospered, employment expanded and communities thrived. This virtuous circle was good for business and good for society. But now the relationship between value creation and job creation is more tenuous. In the United States, for example, the […] -
What California’s New Gig Work Law Gets Wrong About Gig Work
Labor ResearchAnd what we need instead. -
Turkey Badly Needs a Long-Term Plan for Syrian Refugees
Global Business Digital ArticleIt's time to stop treating the situation as a short-term crisis.
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From Start-Up to Grown-Up Nation: The Future of the Israeli Innovation Ecosystem
Innovation & Entrepreneurship Case Study8.95View Details In June 2016, Benjamin (Bibi) Netanyahu, Prime Minister of Israel, wrestled with how to sustain Israel's strong innovation track record and the country's... -
Sabka Saath, Sabka Vikas: Building an Inclusive Labor Force?
Management Case Study8.95View Details This case aims to provide a deep understanding of two important dimensions of Indian society, which are instrumental in determining most socioeconomic... -
Air Wars: Deregulating the U.S. Airline Industry
Innovation & Entrepreneurship Case Study8.95View Details In the early decades of the twentieth century, the U.S. government assisted in the development of an airline industry by subsidizing the delivery of mail... -
The Ready-Made Garment Industry: A Bangladeshi Perspective (A)
Leadership & Managing People Case Study8.95View Details Responsibility for working conditions in contract factories within the supply chain presents an ongoing challenge for managers and area of debate. Much... -
Talent Management and the Future of Work
Organizational Development Case Study8.95View Details The nature of work is changing-and it is changing rapidly. Few days go by without industry giants such as Amazon and AT&T announcing plans to invest billions... -
The Price of Dignity - Labor Rights in Peru
Global Business Case Study8.95View Details On February 23, 2012, a special commission appointed by Peru's Labor Ministry submitted a technical report on how to consolidate the country's national... -
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant
Organizational Development Case Study8.95View Details Treadway Tire's plant in Lima, Ohio must confront strong job dissatisfaction and high turnover among its line foremen. The foremen are caught in the middle... -
France Telecom (C): An Unprecedented Trial
Organizational Development Case Study5.00View Details In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom... -
The Ready-Made Garment Industry: A Bangladeshi Perspective (B)
Leadership & Managing People Case Study5.00View Details Supplement to case 317052. Responsibility for working conditions in contract factories within the supply chain presents an ongoing challenge for managers... -
The Panic of 1873 and the "Long Depression" (A)
Finance & Accounting Case Study8.95View Details In 1878, President Rutherford B. Hayes must decide whether to sign the Bland-Allison Act and commit the United States to minting silver coins and thus... -
Jieliang Phone Home! (B)
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women... -
MobSquad
Innovation & Entrepreneurship Case Study8.95View Details Irfhan Rawji (MBA 2004) launched MobSquad in October 2018 to help American tech start-ups retain hard-to-find talent, many of whom struggled with U.S.... -
Taking a Bite Out of Apple: Labor Rights and the Role of Companies and Consumers in a Global Supply Chain
Strategy & Execution Case Study8.95View Details An NPR report, which uncovers labor-camp-like working conditions at Apple's Foxconn supplier in China has gone viral. With 2011 revenues of $92 billion,... -
Trouble with a Bubble
Innovation & Entrepreneurship Case Study8.95View Details Examines technology, firm performance, and the stock market during the 1929 Great Crash and the Great Depression of the 1930s. The 1920s was an extraordinary... -
Fortum India: Responsible Leadership in Times of Crisis
Leadership & Managing People Case Study8.95View Details Fortum started operations in India in 2012 as a producer of solar energy and soon became one of the country's leading clean-energy companies. It was driven... -
The Gig Economy: Leasing Skills to Pay the Bills
Organizational Development Case Study8.95View Details This primer provides a comprehensive exploration into the gig economy and how it is reshaping global business. It shows how the Uber driver, the freelancing... -
The Marginal Product of Labor
Global Business Case Study8.95View Details This technical note explores one of the most important topics for firms and their managers: labor. In particular, how many people should a firm hire,... -
Toyota and Its Labor Union in Argentina (A)
Strategy & Execution Case Study8.95View Details In 2011, Daniel Herrero, CEO of Toyota Argentina (TASA) since 2010, was about to meet with the Secretary-General of the union representing automotive... -
Welcome to AI: A Human Guide to Artificial Intelligence
Management Book30.00View Details A fascinating guide to the rapidly advancing world of artificial intelligence and how this powerful technology will impact our lives, our careers, and... -
The Environment, Development and Participation: the Dilemmas of Asociacion Civil Labor
Strategy & Execution Case Study8.95View Details Asociacion Civil Labor is a private non-profit organization founded in 1981 in llo, a city located in an important mining and fishing region in southern...
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The High Cost of Neglecting Low-Wage Workers
Finance & Accounting SpotlightMany companies blame outside factors for the trouble they've been having in finding and retaining frontline workers: the pandemic, the government's stimulus... -
Content Moderation Is Terrible by Design
Organizational Development Big IdeaSocial media companies couldn't exist in their current form without content moderation. But while these jobs are essential, they're often low-paid, emotionally... -
How Businesses Should (and Shouldn't) Respond to Union Organizing
Organizational Development Digital ArticleIn 2022, U.S. workers voted to form more unions than they have in nearly 20 years. -
From Start-Up to Grown-Up Nation: The Future of the Israeli Innovation Ecosystem
Innovation & Entrepreneurship Case Study8.95View Details In June 2016, Benjamin (Bibi) Netanyahu, Prime Minister of Israel, wrestled with how to sustain Israel's strong innovation track record and the country's... -
Sabka Saath, Sabka Vikas: Building an Inclusive Labor Force?
Management Case Study8.95View Details This case aims to provide a deep understanding of two important dimensions of Indian society, which are instrumental in determining most socioeconomic... -
CEOs Have Lost Touch with Frontline Workers
Leadership & Managing People Big IdeaCovid-19 put the world's focus, briefly, on frontline workers. But they are still not being treated as essential by corporate leadership. The author suggests... -
Third-World Families at Work: Child Labor or Child Care?
Global Business Magazine ArticleThe new vice president of international contracts for Timothy & Thomas North America, Jonathan Stein, faces tough decisions regarding the company's Pakistani... -
Income Inequality, by Chance or by Choice
Economics Big IdeaIn Silicon Valley, workers’ financial fate is tied to finding a winning firm. -
Inside the Case: Gender and Free Speech at Google (A)
Leadership & Managing People Digital ArticleThe Inside the Case: Gender and Free Speech at Google (A) video offers behind-the-scenes insights on teaching the case from coauthor Nien-hê Hsieh. He... -
The Obstacles to Creating Good Jobs
Finance & Accounting SpotlightThe conventional wisdom in retail and other low-margin service industries has been that bad frontline jobs-with low pay, unpredictable schedules, and...