Business communication

Craig Coy, a business executive, retired Coast Guard officer, and former White House security adviser, was named executive director of the Massachusetts...

Rob Jones, a Business Development manager intern, has been asked to make a recommendation regarding the purchase of a key piece of intellectual property...

The set of three cases Online Music (A), (B) and (C) trace the tumultuous developments in the online media sector since the commercialization of the Internet....

Set in India's most populous state, Uttar Pradesh, this case explores the complexity of addressing maternal and child health and care delivery by looking...

As Brazil's energetic but fractious democracy emerged in the 1990s, the Ethos Institute launched a movement for corporate social responsibility (CSR)...

Supplement to the (A) case that offers an assessment of the August 2019 Markopolos report on General Electric.

In negotiation, correctly identifying your counterpart's strategy is vital. Only then can you constructively influence their behavior--or adapt appropriately...

General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service...

This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday...

Examines the principles that apply in any persuasive business situation. Describes how to analyze the goals and audience; how to devise a persuasive message;...

As Brazil's energetic but fractious democracy emerged in the 1990s, the Ethos Institute launched a movement for corporate social responsibility (CSR)...

Storytelling is a crucial skill that leaders use in a variety of business situations. Accomplished leaders employ storytelling to improve interpersonal...

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To Jonney Shih, Chairman of ASUSTek Computer, the introduction of Apple's iPad made clear the need to transition his company to a new cloud-computing...

In the late afternoon of a hot day in July, 2001, an accident beneath the streets of Baltimore threatened to turn into a disaster. A freight train carrying...

Although most major corporations in the United States claim they are attempting to create a workplace environment reflective of society's diversity (race,...

In August, 2002, Melody Johnson, the deputy superintendent of the Providence, Rhode Island, School District, was hastily appointed acting superintendent,...

Examples of successful middle-market private equity investments in emerging markets remain very limited. Among the primary constraints are lack of availability...

In 2007, under the leadership of CEO Stuart Rose, the iconic British retailer Marks and Spencer, with great fanfare, announced its "Plan A" initiative....

Advice for tackling one of the toughest parts of the job-hunting process.

Think: present, past, future.

For more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,...

You’re probably not being ghosted.

Much of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart...

Poorly run meetings negatively affect team performance, cohesion, and ultimate success.

A well-conceived business plan is essential to the success of an enterprise. Whether you are starting up a venture, seeking additional capital for an...

A quick no is better than a long maybe.

Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up...

A tool to waste less of your time.