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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
AI Regulation Is Coming
AI and machine learning Magazine ArticleHow to prepare for the inevitable -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Algorithmic Nudges Don't Have to Be Unethical
Technology & Operations Digital ArticleThese tools often benefit companies at the expense of workers - but there's a better way. -
A Step-by-Step Guide to Real-Time Pricing
Pricing strategy Magazine ArticleAn advanced AI model considers much more than what competitors are charging. -
The Pitfalls of Pricing Algorithms
Strategy & Execution Magazine ArticleMore and more companies are relying on pricing algorithms to maximize profits. The use of artificial intelligence and machine learning enables real-time... -
Why Business Leaders Need to Understand Their Algorithms
Strategy & Execution Digital ArticleYou should expect to be challenged by shareholders, customers, and regulators. -
Identifying Unmet Needs in a Digital Age
Innovation Magazine ArticleA four-part framework for diversifying how and where you look -
How the Best Chief Data Officers Create Value
Technology & Operations Digital ArticleCDOs need to focus on four spheres of influence. -
How Data Can Make Better Managers
Technology and analytics Digital ArticleIBM is applying computational leadership science to better anticipate, address, mitigate, and even benefit from disruption. -
Transform Business Operations with Process Mining
Technology & Operations Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
When to Give Employees Access to Data and Analytics
Technology and analytics Digital ArticleFive criteria to determine when — and to what degree — to democratize data. -
How Managers Can Build a Culture of Experimentation
Experimentation Digital ArticleInnovation is often more art than science. -
Quantum Computing for Business Leaders
Technology & Operations Magazine ArticleQuantum computers can solve problems exponentially faster than classical computers can. They will bring about two huge changes: an end to our current... -
4 Skills the Next Generation of Data Scientists Needs to Develop
Technology & Operations Digital ArticleThe role is expanding to encompass strategy, decision-making, and operations. -
Generative AI Will Transform Virtual Meetings
Technology & Operations Digital ArticleTwelve use cases that demonstrate the technology's potential.
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Managing Customer Retention at Teleko
Sales & Marketing Case Study8.95View Details This exercise aims to teach students about 1) Targeting Policies; and 2) Algorithmic decision making, and 3) Retention management. -
Recommendation Algorithms and Politics on Social Media (A)
Management Case Study8.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
HBR Guide to AI Basics for Managers
AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine... -
Netflix Moves into Ad-Supported Streaming: Cause for Concern or a Normal Transition?
Management Case Study8.95View Details As of 2023, Netflix is the largest streaming-video provider. However, it faces increased competition, as well as slower growth in subscriptions, which... -
PittaRosso: Artificial Intelligence-Driven Pricing and Promotion
Sales & Marketing Case Study8.95View Details PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them... -
Upstart's Upshot: Is Fintech Lending Fair?
Management Case Study8.95View Details Alliant Credit Union (Alliant) had to decide whether to partner with Upstart Holdings, Inc. (Upstart), a financial technology (fintech) company that offered... -
Ubiquitous Surveillance (B)
Organizational Development Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
The Year in Tech, 2024: The Insights You Need from Harvard Business Review
46.00View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, Web3, neurotech, reusable rockets to power the space economy--new technologies... -
Shanty Real Estate: Confidential Information for iBuyer 1
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)
Sales & Marketing Case Study8.95View Details THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women's fashion, driven by a sophisticated algorithm... -
PittaRosso (B): Human and Machine Learning
Sales & Marketing Case Study5.00View Details This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the... -
Shanty Real Estate: Confidential Information for iBuyer 3
Sales & Marketing Case Study8.95View Details Shanty is a simulation in which students inhabit the role of either a traditional home buyer or an iBuyer, both bidding on the same condo. The traditional... -
HBR's 10 Must Reads on AI (with bonus article "How to Win with Machine Learning" by Ajay Agrawal, Joshua Gans, and Avi Goldfarb)
24.95View Details The next generation of AI is here--use it to lead your business forward. If you read nothing else on artificial intelligence and machine learning, read... -
Artificial Intelligence in Accounting
Finance & Accounting Case Study8.95View Details As artificial intelligence (AI) evolved, it started to be applied in a wide range of industries and functions. Its use allowed for the automation of data... -
Artea (B): Including Customer-level Demographic Data
Sales & Marketing Case Study8.95View Details This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing-implications, causes, and possible... -
Disney+ and Machine Learning in the Streaming Age
Management Case Study8.95View Details Machine learning has been used to create value in various ways across a broad swath of industries. In this case, students will explore uses for machine... -
Ubiquitous Surveillance (A)
Organizational Development Case Study8.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Predicting Earnings Manipulation by Indian Firms Using Machine Learning Algorithms
Finance & Accounting Case Study8.95View Details MCA Technology Solutions Private Limited was established in 2015 in Bangalore with an objective to integrate analytics and technology with business. MCA... -
Machine Learning Algorithms to Drive CRM in the Online E-Commerce Site at VMWare
Sales & Marketing Case Study8.95View Details VMW is a leader in software virtualization with approximately USD 6.5 billion annual revenue. VMW sells Workstation that can be bought online (store.vmware.com)...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
AI Regulation Is Coming
AI and machine learning Magazine ArticleHow to prepare for the inevitable -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Algorithmic Nudges Don't Have to Be Unethical
Technology & Operations Digital ArticleThese tools often benefit companies at the expense of workers - but there's a better way. -
A Step-by-Step Guide to Real-Time Pricing
Pricing strategy Magazine ArticleAn advanced AI model considers much more than what competitors are charging. -
Predictive Models Can Lose the Plot. Here's How to Keep Them on Track.
Management Digital ArticleOne of the players in the 2008 financial crisis was a phenomenon the authors call algorithmic inertia: when organizations use algorithmic models that...
