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How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Understanding China
Global Business SpotlightThis package begins with "What the West Gets Wrong About China," by Rana Mitter and Elsbeth Johnson, which discusses three fundamental misconceptions:... -
Algorithmic Nudges Don't Have to Be Unethical
Technology & Operations Digital ArticleThese tools often benefit companies at the expense of workers - but there's a better way. -
What an Effective Client-Referral Strategy Looks Like
Sales & Marketing Digital ArticleThree guidelines for marketers. -
Are You Sabotaging Your Team's Change Efforts?
By recognizing your unconscious resistance to change, you can become better equipped to embrace it. -
Research: Consumers Prefer Products Created by Mistake
Finance & Accounting Digital ArticleBut only if they appear unintentional. -
Even a 14-Cent Food Tax Could Lead to Healthier Choices
Global Business Digital ArticleResearch shows prices are more effective than food labels. -
How Merrill Lynch Is Planning for Its Customers to Live to 100
Business and society Digital ArticleIt’s a shift that many companies will need to make in the coming years. -
Building Behavioral Science Capability in Your Company
Finance & Accounting Digital ArticleA six-step plan for sharing insights. -
From "Economic Man" to Behavioral Economics
Organizational Development Magazine ArticleWhen we make decisions, we make mistakes. We all know this from personal experience, of course. But in case we didn't, a stream of experimental evidence... -
Leaders as Decision Architects
Leadership & Managing People Magazine ArticleEveryone from CEOs to frontline workers commits preventable mistakes-for example, underestimating how long it will take to finish a project or focusing... -
HBR List: Breakthrough Ideas for 2006
Organizational Development Magazine ArticleWe highlight 20 ideas just bubbling up to the surface in 2006. Howard Gardner contends that the ability to synthesize information will be the most valued... -
Nudging Consumers to Purchase More Sustainably
Global Business Digital ArticlePeople say they want sustainable products - and that they're willing to pay for them - but find excuses to not follow through. -
Improving Health Care by Gamifying It
Behavioral economics Digital ArticlePrompts and rewards can help patients stick to their treatments. -
Employers Need to Reinvent Retirement-Savings Match
Leadership & Managing People Digital ArticleEconomic hardship is making some companies reconsider their contributions. -
Rx: Human Nature
Organizational Development Magazine ArticleWhy doesn't a woman who continues to have unwanted pregnancies avail herself of the free contraception at a nearby clinic? What keeps people from using... -
Make These Changes to Help Digital Marketing Fulfill Its Potential
Sales & Marketing Digital ArticleInstead of relying on cheap spam emails, marketers need to embrace strategies that really work. -
Shoppers Actually Love Early Christmas Ads
Sales & Marketing VideoOnly a Scrooge-y few complain. -
What We Miss When We Judge a Decision by the Outcome
Behavioral economics Digital ArticleNew research on taking intentions into account. -
Uber Shows How Not to Apply Behavioral Economics
Finance & Accounting Digital ArticleNudges that benefit only one side are unethical.
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Maternal and Child Health in Uttar Pradesh, India: A Mother's Story
Strategy & Execution Case StudySet in India's most populous state, Uttar Pradesh, this case explores the complexity of addressing maternal and child health and care delivery by looking... -
Temporary Staffing at Christie's: An Operations Management Approach
Technology & Operations Case Study8.95View Details The case is based on an actual challenge faced by Christie's Hong Kong, the Hong Kong subsidiary of the renowned auction house. For its biannual auctions,... -
Consumers' Mental Accounting
Finance & Accounting Case Study8.95View Details When a consumer purchases an item, the presumption is that the benefit obtained from it exceeds the price paid-we can think of this difference as the... -
Behavioural Insights Team (A)
Leadership & Managing People Case Study8.95View Details The Behavioural Insights Team case introduces students to the concept of choice architecture and the value of experimental methods (sometimes called A/B... -
When More Is Not Better: Overcoming America's Obsession with Economic Efficiency
30.00View Details American democratic capitalism is in danger. How can we save it? For its first two hundred years, the American economy exhibited truly impressive performance.... -
Bamara Border Dispute - Initial War Telegram for Ebegonian Diplomats
Sales & Marketing Case Study5.00View Details Each team is composed of representatives from its country's Ministries of Foreign Relations, War, and Finance-each of which has a different perspective... -
Bamara Border Dispute - General Instructions
Sales & Marketing Case Study8.95View Details Each team is composed of representatives from its country's Ministries of Foreign Relations, War, and Finance-each of which has a different perspective... -
Express Scripts: Promoting Prescription Drug Home Delivery (A)
Innovation & Entrepreneurship Case Study8.95View Details The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees.... -
Unilever Vietnam: A One-Rinse Revolution Towards a Sustainable Future (B)
Sales & Marketing Case Study5.00View Details Supplement to case SMU117. Part B of this case series takes place in December 2008, a little more than a year following the events of part A. Although... -
Evive Health and Workplace Influenza Vaccinations
Leadership & Managing People Case Study8.95View Details Evive Health is a company that manages communication campaigns on behalf of health insurance plans and large employers. Using big data techniques and... -
Bamara Border Dispute - Subsequent War Telegram for Ebegonian Diplomats
Sales & Marketing Case Study5.00View Details Each team is composed of representatives from its country's Ministries of Foreign Relations, War, and Finance-each of which has a different perspective... -
Brands and Branding
Sales & Marketing Case Study8.95View Details Develops a cultural framework for thinking about what a brand is and how firms shape their brands through their marketing activities. Four dimensions... -
Tesla, Inc.: Supercharging Auto Sales
Leadership & Managing People Case Study8.95View Details This case describes the situation of Tesla, Inc. (Tesla), in mid-2019. Tesla had just successfully launched the more affordable Model 3, but sales of... -
Why Do Good Managers Choose Poor Strategies?
Leadership & Managing People Case Study8.95View Details The uncertainty and complexity of most business environments make successful management a difficult art. Frequently, bright, experienced, well-educated... -
PetWellClinic: Shifting from a Red to a Blue Ocean
Management Case Study8.95View Details From nearly bankrupt to a franchised chain of 150+ clinics and growing, PetWellClinic: Shifting from a Red to a Blue Ocean shows the use of blue ocean... -
BEworks: Experimentation in Business
Sales & Marketing Case Study8.95View Details In 2016, a luxury cosmetic company approached BEworks Inc. (BEworks), a management consulting firm based in Toronto, Ontario, to gain a better understanding... -
Mr. KLM (B): Captain van Zanten
Organizational Development Case Study5.00View Details The three-part case study "Mr. KLM" recounts the story of the world's deadliest plane accident: the crash of two Boeing 747 aircraft at Tenerife in 1977.... -
Bamara Border Dispute - Confidential Instructions for Durnian Diplomats
Sales & Marketing Case Study5.00View Details Each team is composed of representatives from its country's Ministries of Foreign Relations, War, and Finance-each of which has a different perspective... -
Positive Outlier: Health Outcomes in Kerala, India over Time
Strategy & Execution Case StudyThis case explores how Kerala, India developed a reputation for exemplary health outcomes despite low per capita income. After providing historical background,... -
Mr. KLM (C): Jaap
Organizational Development Case Study5.00View Details The three-part case study "Mr. KLM" recounts the story of the world's deadliest plane accident: the crash of two Boeing 747 aircraft at Tenerife in 1977....
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How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Understanding China
Global Business SpotlightThis package begins with "What the West Gets Wrong About China," by Rana Mitter and Elsbeth Johnson, which discusses three fundamental misconceptions:... -
Maternal and Child Health in Uttar Pradesh, India: A Mother's Story
Strategy & Execution Case StudySet in India's most populous state, Uttar Pradesh, this case explores the complexity of addressing maternal and child health and care delivery by looking... -
Algorithmic Nudges Don't Have to Be Unethical
Technology & Operations Digital ArticleThese tools often benefit companies at the expense of workers - but there's a better way. -
What an Effective Client-Referral Strategy Looks Like
Sales & Marketing Digital ArticleThree guidelines for marketers. -
Merced College, Teaching Note
Finance & Accounting Digital ArticleTeaching Note for TCG215. -
Mother and Frontline Worker Perspectives on Maternal and Child Health in Uttar Pradesh, India, Teaching Note
Communication Digital ArticleTeaching note for case GHD039. -
The History and Future of FOMO and FOBO
20.18View Details From the seismic impact of millennials on the market to the rise of Trump and the first article about FOMO, Ben Schreckinger has written about the intersection... -
Bamara Border Dispute - Teacher's Package
Sales & Marketing Digital ArticleTeacher's Package for Bamara Border Dispute. -
Fun Beats FOMO
Sales & Marketing Audio20.18View Details Vana Koutsomitis is in the business of relationships, and she knows that "fun" brings people together the best. She's the CEO of DatePlay, where romantic...