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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
How to Take Better Breaks at Work, According to Research
Health and wellness Digital ArticleA guide for employees and managers. -
A Simple Way to Introduce Yourself
Communication AdviceThink: present, past, future. -
3 Strategies to Boost Sales and Marketing Productivity
Sales & Marketing Digital ArticleNew research from Bain shows what the most productive companies do differently. -
How to Give a Killer Presentation
Leadership & Managing People Magazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,... -
4 Areas of Cyber Risk That Boards Need to Address
Technology & Operations Digital ArticleHow companies can build a long-term strategy that will keep them secure. -
How to Fight a Price War
Sales & Marketing Magazine ArticlePrice wars are a fact of life, whether we're talking about the fast-paced world of knowledge products, the marketing of Internet appliances, or the staid,... -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Hiring and recruitment Digital ArticleToo many applicants are screened out because they don’t fit a particular pattern. -
What Is Strategy?
Strategy Magazine ArticleFor starters, it’s not the same as operational effectiveness. -
How to Keep Working When You're Just Not Feeling It
Leadership & Managing People Magazine ArticleMotivating yourself is one of the main things that sets high achievers apart, and it's hard. How do you keep pushing onward when your heart isn't into... -
Know Your Customers' "Jobs to Be Done"
Sales & Marketing Magazine ArticleFirms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors,... -
What Having a “Growth Mindset” Actually Means
Managing yourself Digital ArticleDebunking three common misconceptions. -
How AI Will Transform Project Management
Leadership & Managing People Digital ArticleSteps you can take now to prepare for the future. -
The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
How to Tap the Full Potential of Telemedicine
Health and wellness Digital ArticleBy using new technologies and services, U.S. health providers can take virtual health care to the next level. -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
How to Choose the Right Forecasting Technique
Financial analysis Magazine ArticleWhat every manager ought to know about the different kinds of forecasting and the times when they should be used. -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control...
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Signet Banking--Partnership Dynamics
Technology & Operations Case Study8.95View Details In the fall of 1991, Signet was just recovering from the downturn in the real estate market of the late 1980s. In an effort to improve business efficiency... -
The Turnaround Artist: Craig Coy Tackles Political Influence at Massport
Global Business Case Study8.95View Details Craig Coy, a business executive, retired Coast Guard officer, and former White House security adviser, was named executive director of the Massachusetts... -
Northwestern Memorial Hospital: Smoothing Material Flow through the Receiving Area
Technology & Operations Case Study8.95View Details In 2016, the supply chain manager at Northwestern Memorial Hospital recognized that many problems occurring throughout the hospital originated at the... -
Note on the Impact of Millennials on the Food System
Leadership & Managing People Case Study14.00View Details In 2016, the millennial generation (those age 19 to 35 in 2016), the largest generation by population in the U.S., was entering its prime home buying,... -
The Popcorn Predicament: Competition, Conflict and Buying Behaviour
Innovation & Entrepreneurship Case Study8.95View Details This B2B role play case and the six role play supplements describe an account manager's seven month sales process and the customer's buying process that... -
Luminopia: Improving Treatment for Visual Disorders
Sales & Marketing Case Study8.95View Details Luminopia-a start-up founded in January 2016 by three Harvard College freshmen-uses virtual reality technology to treat amblyopia (more commonly called... -
Parker Brothers (B)
Sales & Marketing Case Study5.00View Details Describes the recall program designed by Parker Brothers following the death of two children, which may have been related to a new product. -
Mountain Dew: Selecting New Creative
Sales & Marketing Case Study15.05View Details Highlights the key role of selecting creative in brand communications, the challenges of building a brand in a turbulent cultural environment, the challenges... -
Scott Paper Co.
Finance & Accounting Case Study8.95View Details A professional turnaround manager attempts to implement a massive global downsizing program at the world's largest producer of consumer tissue products.... -
Security Planning for the 2004 Democratic National Convention (B)
Strategy & Execution Case Study5.00View Details When the city of Boston applied to host the Democratic Party presidential nominating convention of July 2004, it did so in the belief that the event would... -
EnactusOC: Motivating a Student Leadership Team During a Global Pandemic
Management Case Study8.95View Details EnactusOC is a student-led group that had attracted and retained students successfully for over 15 years. In the late spring of 2020, amid the global... -
Deciding When to Engage on Societal Issues
Management Case Study8.95View Details This case provides brief descriptions of 18 examples of corporate leaders confronting questions of whether and how to engage with societal issues, including... -
Parker House (B)
Technology & Operations Case Study5.00View Details The management of Boston's historic Parker House, owned by Dunfey Hotels, has received a request from a tour wholesaler to book a large number of rooms... -
Microsoft: Xbox Division
Finance & Accounting Case Study8.95View Details Rob Jones, a Business Development manager intern, has been asked to make a recommendation regarding the purchase of a key piece of intellectual property... -
Old Mutual Limited: Leading Culture Change
Organizational Development Case Study8.95View Details Karabo Morule is the managing director of Old Mutual Ltd. Personal Finance in South Africa. In June 26, 2018, she is leading a team through the company's... -
BAT Case: Putting Tech Support on the Fast Track
Technology & Operations Case Study8.95View Details Bruce-Alfred Technologies (BAT) has built a successful business selling packaged software. Its marketing has long promised free technical support to all... -
Flexibility at Genentech: Developing Versatile Domain Experts and Deploying Flexible Resources at One U.S. Medical Affairs Unit
Leadership & Managing People Case Study8.95View Details The Genentech Spectrum case is about infusing flexibility in a medical unit of a global biotechnology company. The protagonist is Mauricio Silva de Lima,... -
Succession, Transition, or Exit: Greentown's Founder's Decision
Finance & Accounting Case Study8.95View Details In 2014, Song Weiping, the founder, chair, and major shareholder of the high-end residential property developer Greentown China Holdings Limited (Greentown),... -
The KIDSNET Story: Sequel
Innovation & Entrepreneurship Case Study5.00View Details This sequel accompanies the case 1800.0. In January, 1997, the Rhode Island Department of Public Health inaugurated KIDSNET, an effort to harness the... -
Online Music Case (C): The "Napsterization" of Movies - Take-home Lessons from the Music Industry
Communication Case Study5.00View Details The set of three cases Online Music (A), (B) and (C) trace the tumultuous developments in the online media sector since the commercialization of the Internet....
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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
How to Take Better Breaks at Work, According to Research
Health and wellness Digital ArticleA guide for employees and managers. -
A Simple Way to Introduce Yourself
Communication AdviceThink: present, past, future. -
3 Strategies to Boost Sales and Marketing Productivity
Sales & Marketing Digital ArticleNew research from Bain shows what the most productive companies do differently. -
How to Give a Killer Presentation
Leadership & Managing People Magazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,... -
4 Areas of Cyber Risk That Boards Need to Address
Technology & Operations Digital ArticleHow companies can build a long-term strategy that will keep them secure. -
How to Fight a Price War
Sales & Marketing Magazine ArticlePrice wars are a fact of life, whether we're talking about the fast-paced world of knowledge products, the marketing of Internet appliances, or the staid,... -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Hiring and recruitment Digital ArticleToo many applicants are screened out because they don’t fit a particular pattern. -
How to Follow Up with Someone Who’s Not Getting Back to You
Business communication AdviceYou’re probably not being ghosted.