Information management

The information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […]

A survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness.

Advances in computer-based information technology in recent years have led to a wide variety of systems that managers are now using to make and implement decisions. By and large, these systems have been developed from scratch for specific purposes and differ significantly from standard electronic data processing systems. Too often, unfortunately, managers have little say […]

In this interview Tim Simmons, the chief product officer of Sam's Club, details how Walmart's membership warehouse retailer set about to change virtually...

Companies spend billions of dollars on internet-generated sales leads, but most are far too slow to follow up on them.

CDOs need to focus on four spheres of influence.

Real-time information about things like network outages, product development, and customer satisfaction is available, but few executives capitalize on...

IBM is applying computational leadership science to better anticipate, address, mitigate, and even benefit from disruption.

Espionage expert H. Keith Melton shows how executives can best guard their company secrets.

The technology is quickly replacing observational and subjective approaches to understanding business processes.

Information technology now permeates every aspect of a business, requiring CEOs today to involve themselves in IT planning and decision making. Which...

How does a company that gets two million hack attempts each week think about security?

Four in 10 workers say that switching between tools is a major drag on their productivity.

People's tendency to hoard their information and release it only selectively is often a core problem in many corporate cultures. But some firms are finding...

We highlight 20 ideas just bubbling up to the surface in 2006. Howard Gardner contends that the ability to synthesize information will be the most valued...

The role is expanding to encompass strategy, decision-making, and operations.

Over the past few years the European Union has fined companies more than 1,400 times for a total of nearly €3 billion for violations of the General Data...

The best solution to the looming shortage of nurses and doctors may be to move chronic disease monitoring and care out of hospitals and into people's...

Sunnylake Hospital is being held up by online extortionists who have blocked access to its electronic medical records and are demanding $100,000 to restore...

Diana Sullivan, CEO of Lenox Insurance, thought she had done her job when, after three years of hard work, she had delivered Lifexpress on time and on...