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How to Design an AI Marketing Strategy
IT management SpotlightWhat the technology can do today—and what’s next -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
What’s Your Data Strategy?
Data management Magazine ArticleThe key is to balance offense and defense. -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
How Information Gives You Competitive Advantage
IT management Magazine ArticleThe information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […] -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
The Truth About Blockchain
Technology & Operations HBR BestsellerContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
The 4 Tiers of Digital Transformation
Disruptive innovation Digital ArticleA framework to ensure your digital investments are driven by strategic objectives. -
Don’t Cut IT During a Downturn
Recessions Digital ArticleHoward Rubin is CEO of Rubin Systems. John Sviokla is vice chairman of Diamond Management and Technology Consultants. By Howard Rubin and John Sviokla When we learned to drive many years ago, back in the age of rear wheel drive, we were both taught to “turn into the skid” because our natural instincts to turn […] -
Why IT Fumbles Analytics
IT management Magazine ArticleTech projects should focus less on technology and more on information. -
What High-Tech Managers Need to Know About Brands
IT management Magazine ArticleBrands are not just names slapped on products by the marketing department; they embody the value those products have for your customers. That may be more true for high-tech products than it is for soap. -
3 Ways Health Care Leaders Can Encourage Experimentation
Innovation Digital ArticleConsensus is often the enemy of innovation. -
The HBR Interview: Cisco Sees the Future
Leadership & Managing People Magazine ArticleDuring his nearly 14 years at the helm of networking giant Cisco Systems, Chambers has developed an uncanny ability to sense market trends long before... -
Coronavirus Is Widening the Corporate Digital Divide
Strategy & Execution Digital ArticleDigital transformation has become a necessity-and it's separating the organizational haves from the have-nots. -
Management in the 1980’s
Change management Magazine ArticleOver the last decade a new technology has begun to take hold in American business, one so new that its significance is still difficult to evaluate. While many aspects of this technology are uncertain, it seems clear that it will move into the managerial scene rapidly, with definite and far-reaching impact on managerial organization. In […] -
Will You Survive the Services Revolution?
Strategy & Execution Magazine ArticleOf late, offshoring and outsourcing have become political hot buttons--they have been conflated to mean that high-paying, white-collar jobs have been... -
What? Me, Worry?
Intellectual property Magazine ArticleMost executives think they’re security conscious—they change their passwords and shred important documents and so forth. But what rarely crosses their minds, says espionage expert H. Keith Melton, is that cloak-and-dagger types really are after their valuables. Just because you’re not paranoid, he observes, doesn’t mean they’re not following you. Melton, the author of Ultimate […] -
Change Management Is Becoming Increasingly Data-Driven. Companies Aren't Ready
Leadership & Managing People Digital ArticleFive things leaders can do today to fix it.
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How the Cloud Is Changing Data Science
Analytics and data science Digital ArticleHere’s what leaders need to know in this shifting landscape. -
How Companies Think About Data
Data management Digital ArticleUnderstanding the fundamentals of using data. -
What’s Lost When Data Systems Don’t Communicate
Technology and analytics Digital ArticleIs “disconnection debt” costing your company? - SPONSOR CONTENT FROM AMAZON BUSINESS
Create Smart Business Buying Efficiencies With Integrations
Digital transformation Sponsor ContentSponsor content from Amazon Business. - SPONSOR CONTENT FROM UNISYS
Personalize Your IT Service Delivery With Persona Mapping
IT management Sponsor ContentSponsor content from Unisys. -
The Value of Digital Transformation
Technology and analytics Digital ArticleA team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off — and how others can follow suit. -
What Is Responsible Computing?
Business and society Digital ArticleA practical framework to help companies understand the environmental, social, and ethical impacts of how they use technology. - SPONSOR CONTENT FROM MICROSOFT X AMD
Enhance Your Geo-Distributed Apps with Networking Services that Go the Distance
IT security management Sponsor ContentSponsor content from Microsoft x AMD. -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. - SPONSORED CONTENT FROM Intel
The Strategic Importance of a PC Refresh
IT security management ResearchWhite Paper Sponsored By Intel -
What It Takes to Sell Cloud-Based Software to the U.S. Government
Cybersecurity and digital privacy Digital ArticleComplying with FedRAMP is worth the investment. -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
How Tech Is Transforming Entry-Level, Customer-Facing Jobs
IT management Digital ArticleTakeaways from a survey of more than 800 customer service reps. - SPONSORED CONTENT FROM HCLTech
Device as a Service: The Organizational Uniter
Technology and analytics ResearchWhite Paper Sponsored By HCLTech -
Is Your Board Prepared for New Cybersecurity Regulations?
IT security management Digital ArticleA proposed SEC rule would require companies to disclose their cybersecurity governance capabilities. - SPONSORED CONTENT FROM Broadcom Software
Taming IT Complexity through Effective Strategies and Partnerships
Digital transformation ResearchResearch Report Sponsored By Broadcom Software -
How Much Time and Energy Do We Waste Toggling Between Applications?
Work environments Digital ArticleResearchers found that office workers switch back and forth between programs about 1,200 times each day — adding up to four hours every week. - SPONSOR CONTENT FROM HITACHI
How to Manage the Complexity of Multi-Cloud Environments
IT management Sponsor ContentSponsor content from HITACHI. - SPONSOR CONTENT FROM UNISYS
3 Ways IT and HR Can Prioritize Employee Experience
IT management Sponsor ContentSponsor content from Unisys. -
Raytheon CEO Gregory Hayes: How Ukraine Has Highlighted Gaps in US Defense Technologies
Business and society Digital ArticleHow does a company that gets two million hack attempts each week think about security?
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Signet Banking--Partnership Dynamics
Technology & Operations Case Study8.95View Details In the fall of 1991, Signet was just recovering from the downturn in the real estate market of the late 1980s. In an effort to improve business efficiency... -
The KIDSNET Story: Sequel
Innovation & Entrepreneurship Case Study5.00View Details This sequel accompanies the case 1800.0. In January, 1997, the Rhode Island Department of Public Health inaugurated KIDSNET, an effort to harness the... -
Laura Ashley (C): Rebuilding and Transforming a Global Brand
Technology & Operations Case Study5.00View Details Over the course of two years a CEO executes a business transformation strategy and key decisions. -
The Life and Career of a High-Tech Entrepreneur (B)
Innovation & Entrepreneurship Case Study5.00View Details This case describes the life and career of Donna Dubinsky, a high-ranking female executive and entrepreneur. Throughout her career, Dubinsky remained... -
Globalization of CEMEX
Strategy & Execution Case Study8.95View Details CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established... -
The KIDSNET Story: Can a Medical-Information System Improve Public Health?
Innovation & Entrepreneurship Case Study8.95View Details In January, 1997, the Rhode Island Department of Public Health inaugurated KIDSNET, an effort to harness the power of information technology to ensure... -
General Electric Canada: Designing a New Organization
Technology & Operations Case Study8.95View Details General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service... -
Hewlett-Packard (A)
Sales & Marketing Case Study8.95View Details Since its controversial merger with Compaq, Hewlett-Packard had been under pressure by analysts and some stockholders to divest itself of its low-margin... -
UpDown: Confidential Instructions for GEORG
Innovation & Entrepreneurship Case Study5.00View Details Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement."... -
Otis Elevator: Accelerating Business Transformation with IT
Organizational Development Case Study8.95View Details Focuses on a major transformation of Otis Elevator's infrastructure. Led by the CEO, this transformation represents a remarkable long-term reengineering... -
Texas Instruments: Cost of Quality (A)
Finance & Accounting Case Study8.95View Details Texas Instruments implements a Cost of Quality (COQ) system as part of a company-wide "Total Quality Thrust." After several years of operation, group... -
8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT
20.00View Details Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead,... -
The Year in Tech, 2021: Tools for Preparing Your Team for the Future
Business is changing. Will you adapt or be left behind? In "The Year in Tech, 2021: Tools for Preparing Your Team for the Future," you'll apply the ideas... -
Laura Ashley (D)
Technology & Operations Case Study5.00View Details Describes the resignation of the CEO hired three years earlier to transform the company. -
Building Smart Neighborhoods at Bouygues
Technology & Operations Case Study8.95View Details Can a consortium of 16 organizations, including multinational corporations, local government agencies, and startups, turn a run-down Paris suburb into... -
Cathay Pacific (B): Implementing an Integrated e-Freight Solution
Technology & Operations Case Study5.00View Details This case is designed as the second part of a two-part case study on Cathay Pacific's cargo operations, but it can be used separately on a stand-alone... -
Ritz-Carlton: Using Information Systems to Better Serve the Customer
Technology & Operations Case Study8.95View Details Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services... -
Wal-Mart Stores in 2003
Strategy & Execution Case Study8.95View Details Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter... -
Enman Oil, Inc. (G)
Finance & Accounting Case Study5.00View Details Oil and gas company Enman Oil attempts to lower its total leverage value by switching from the successful efforts method to the full costs method. -
Yahoo! in China (A)
Global Business Case Study8.95View Details In 2007 Jerry Yang, CEO of Yahoo!, was lambasted by U.S. Representative Tom Lantos, chairman of the U.S. House Committee on Foreign Affairs, for Yahoo's...
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How to Design an AI Marketing Strategy
IT management SpotlightWhat the technology can do today—and what’s next -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
What’s Your Data Strategy?
Data management Magazine ArticleThe key is to balance offense and defense. -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
How Information Gives You Competitive Advantage
IT management Magazine ArticleThe information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […] -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
The Truth About Blockchain
Technology & Operations HBR BestsellerContracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation.... -
The 4 Tiers of Digital Transformation
Disruptive innovation Digital ArticleA framework to ensure your digital investments are driven by strategic objectives.