Digital transformation

Lessons from Kuwait's Gulf Bank.

Tomorrow's leaders master three key roles - architect, bridger, and catalyst, or ABCs - to access the talent and tools they need to drive innovation and...

A framework to help leaders decide where to invest.

The case for building “intelligent experience engines”

For all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […]

A Q&A with Barbara Martin Coppola, IKEA Retail's chief digital officer.

It’s about so much more than your technology.

In recent years, the practice of management has often felt like an exercise in putting out fires. Facing one social, environmental, and economic crisis...

Learning new technological skills is essential for digital transformation. But it is not enough. Employees must be motivated to use their skills to create...

To shift entrenched ways of thinking, leaders need to understand and respect where people are coming from.

Contracts, transactions, and records of them provide critical structure in our economic system, but they haven't kept up with the world's digital transformation....

Artificial intelligence seems to be on the brink of a boom. It's now guiding decisions on everything from crop harvests to bank loans, and uses like totally...

Patients are consumers too — a reality that providers have often ignored when building digital interfaces.

No industrialized nation can be an economic island, yet Japan continues to behave like one. When foreign goods and services--such as food, airline tickets,...

How to navigate a major shift as a legacy brand with a deeply-rooted company culture.

It comes down to three factors: private sector partnerships, interoperable systems, and internet infrastructure.

A conversation with Guido Jouret, the chief digital officer of the industrial giant ABB.

New research suggests many managers don't - but machine learning can help close the gap.

Researchers studied 400 e-commerce firms to understand how they balanced efficiency and compliance.

What does cyberspace mean for physical retail space? Has on-line shopping changed the fundamentals of retailing? And how should managers evaluate new...