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The Right Way to Hold People Accountable
Leadership & Managing People Digital ArticleYou need to be clear in five areas. -
The Feedback Fallacy
Leadership & Managing People Magazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help... -
6 Things Every Mentor Should Do
Leadership & Managing People Digital ArticleEstablish ground rules from the start. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
How to Actually Encourage Employee Accountability
Employee performance management Digital ArticleIt’s about dignity, fairness, and restoration — not blame. -
How Managers Can Make Feedback a Team Habit
Communication Digital ArticleStrategies to help people share fearlessly - and frequently. -
How to Manage a Toxic Employee
Giving feedback Digital ArticleThere are ways to limit the harm they do. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying... -
How to Help an Employee Who Rubs People the Wrong Way
Giving feedback Best PracticeStart by signaling your good intentions. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
How to Help an Underperformer
Managing people Digital ArticleFirst, see if you’re the problem. -
How to Respond When Someone Takes Credit for Your Work
Communication Best PracticeGet the praise you deserve. -
How Great Coaches Ask, Listen, and Empathize
Career coaching Digital ArticleLeadership doesn’t mean having all the answers. -
How to Give Tough Feedback That Helps People Grow
Career coaching Digital ArticleThink of yourself as a coach. -
The Right Way to Bring a Problem to Your Boss
Difficult conversations Digital ArticleSometimes, delivering bad news builds trust. -
How to Give Your Boss Feedback
Leadership & Managing People Best PracticeWorking closely with anyone gives you useful insight into her performance. This is especially true of your boss, who you likely see in a variety of settings:... -
A New Social Contract for Teams
Leadership & Managing People Magazine ArticleCompanies have traditionally emphasized leadership competencies, not team competencies. But the transformation of an organization must begin with the... -
Giving Feedback Across Cultures
Communication Digital ArticleWhat works in Stuttgart won't work in Shanghai. -
How to Give Meaningful Feedback
Differentiate luck from skill when measuring performance. -
Crowdsource Your Performance Reviews
Human resource management Digital ArticleForty-five percent of human resources (HR) leaders don’t think annual performance reviews are an accurate appraisal for employees’ work. And 42 percent don’t think employees are rewarded fairly for their job performance. These stats, from a recent survey by Globoforce and the Society for Human Resource Management (SHRM), show that HR has lost confidence in […]
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The Art of Setting Expectations as a Project Manager
Business communication Digital ArticleManaging stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully. -
Overcoming Your Fear of Giving Tough Feedback
Giving feedback Digital ArticleYou’re not doing anyone a favor by avoiding conflict. -
How to Manage an Employee Who Always Makes Excuses
Leadership and managing people Digital ArticleThey’ve lost your trust. How should you proceed? -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
How to Give and Receive Feedback About Creative Work
Management VideoWhen it comes to creative projects, giving and receiving feedback in a way that's actually productive can be tricky. Here are two research-backed suggestions... -
Women Get “Nicer” Feedback — and It Holds Them Back
Giving feedback Digital ArticleResearch found that a fictional “Sarah” got much kinder feedback than “Andrew,” even when their performance was identical. -
How to Talk with Your Team About the Elephant in the Room
Difficult conversations Digital ArticleA five-step process to discuss problems that feel too threatening, too uncomfortable, or too hidden to bring to the surface. -
When to Give Verbal Feedback — and When to Do It in Writing
Giving feedback Digital ArticleDon’t default to your comfort zone. Deliver your message in the way that works best for the situation. -
Notes of Appreciation Can Boost Individual and Team Morale
Leadership and managing people Digital ArticleGo beyond the generic thank-you note. -
How to Encourage Your Team to Give You Honest Feedback
Management communication Digital ArticleFive reasons people might be hesitant — and how to address their concerns. -
A New Social Contract for Teams
Leadership & Managing People Magazine ArticleCompanies have traditionally emphasized leadership competencies, not team competencies. But the transformation of an organization must begin with the... -
How to Help an Employee Who Struggles with Time Management
Time management Digital ArticleSeven practical steps for managers. -
How to Get the Most out of Peer Support Groups
Leadership development Magazine ArticleA guide to the benefits and best practices -
Research: More Powerful People Express Less Gratitude
Motivating people Digital ArticleHere’s how to make sure you’re an appreciative boss. -
Giving Negative Feedback Can Make Empathetic Leaders Less Effective
Giving feedback Digital ArticleResearch suggests it can drain their energy and negatively impact their performance on subsequent tasks. -
Get Better at Giving Feedback
The "gift of feedback" is one of the most valuable ways to help others grow and improve in their roles - that's why it pays to deliver feedback with clarity... -
Feedback Isn’t Enough to Help Your Employees Grow
Giving feedback HBR BestsellerBe an ally, not a critic. -
Giving Thanks at Work: An HBR Guide
Giving feedback Digital ArticleWhy you should express gratitude — and how to do it right. -
3 Common Fallacies About Creativity
Collaboration and teams Digital ArticleAnd how leaders can avoid them. -
Good Feedback Is A Two-Way Conversation
If you're like most managers, the fear of hurt feelings and lowered productivity makes giving critical feedback challenging and can result in less-than-honest...
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HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Customize Feedback
Communication Tool99.00View Details Want your employees to really listen to your feedback? Deliver it in the way they'll receive it best. -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication BookIs your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
5 Years of Must Reads from HBR: 2020 Edition (5 Books)
Five years' worth of management wisdom, all in one place. Get the latest, most significant thinking from the pages of Harvard Business Review in "5 Years... -
Delegating Work (HBR 20-Minute Manager Series)
25.00View Details You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. "Delegating... -
Sloan & Harrison: The Associate Challenge
Leadership & Managing People Case Study8.95View Details The law firm, Sloan & Harrison, was confronting issues pertaining to morale and turnover among its associate ranks. Annual surveys of associates revealed... -
You at Work: How to be Effective with a Bad Boss
19.95View Details Ineffective managers sap motivation and kill productivity. So what do you do if you've got a manager who's incompetent, passive, controlling, or all of... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study8.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
HBR Guide to Delivering Effective Feedback
Communication BookTake the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback.... -
HBR Guide to Better Mental Health at Work
Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
HBR's 10 Must Reads 2024: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Democratizing Transformation" by Marco Iansiti and Satya Nadella)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management BookLead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
HBR Guide to Coaching Employees
As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them... -
HBR Guide to Navigating the Toxic Workplace
Is your workplace toxic? Toxic workplaces take many forms. Whether you're dealing with a narcissistic boss, a backstabbing colleague, endless microaggressions,... -
Next-Level Negotiating (HBR Women at Work Series)
Communication BookBuild trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
The Set-Up-To-Fail Syndrome: Overcoming the Undertow of Expectations
Do you have an employee whose performance keeps deteriorating--despite your close monitoring? Brace yourself: You may be at fault--by unknowingly triggering... -
Advanced Laser Clinics (C)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Can You Hear Me?: How to Connect with People in a Virtual World
Communication Book30.00View Details A "Washington Post" Bestseller. Your manual for remote and virtual work. Communicating virtually is cool, useful, and now even more ubiquitous and necessary...
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How to Give and Receive Compliments at Work
Giving feedback AdviceUse this checklist. -
The Right Way to Hold People Accountable
Leadership & Managing People Digital ArticleYou need to be clear in five areas. -
The Right Way to Give Negative Feedback to Your Manager
Business communication AdviceIt’s a tricky conversation, but it can be productive. -
The Feedback Fallacy
Leadership & Managing People Magazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help... -
6 Things Every Mentor Should Do
Leadership & Managing People Digital ArticleEstablish ground rules from the start. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
How to Actually Encourage Employee Accountability
Employee performance management Digital ArticleIt’s about dignity, fairness, and restoration — not blame. -
How Managers Can Make Feedback a Team Habit
Communication Digital ArticleStrategies to help people share fearlessly - and frequently. -
How to Manage a Toxic Employee
Giving feedback Digital ArticleThere are ways to limit the harm they do. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying...
