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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
A Refresher on Regression Analysis
Technology & Operations Digital ArticleUnderstanding one of the most important types of data analysis. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
Data Scientist: The Sexiest Job of the 21st Century
Analytics and data science Magazine ArticleMeet the people who can coax treasure out of messy, unstructured data. -
A Refresher on Statistical Significance
Analytics and data science Digital ArticleIt’s too often misused and misunderstood. -
Present Your Data Like a Pro
Technology & Operations Digital ArticleDemystify the numbers. Your audience will thank you. -
A Refresher on A/B Testing
Technology & Operations Digital ArticleSpoiler: Many people are doing it wrong. -
What’s Your Data Strategy?
Data management Magazine ArticleThe key is to balance offense and defense. -
What Do We Do About the Biases in AI?
AI and machine learning Digital ArticleThree steps for leaders to take. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
The New Rules of Data Privacy
Data management Digital ArticleNavigating privacy protection, new regulation, and consumer revolt. -
The Essential Components of Digital Transformation
Digital transformation Digital ArticleIt’s about so much more than your technology. -
Generative AI Will Enhance — Not Erase — Customer Service Jobs
Technology and analytics Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Visualizations That Really Work
Communication Magazine ArticleNot long ago, the ability to create smart data visualizations (or dataviz) was a nice-to-have skill for design- and data-minded managers. But now it's... -
10 Steps to Creating a Data-Driven Culture
Technology & Operations Digital ArticleYour biggest obstacles aren't technical. -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
AI Isn’t Ready to Make Unsupervised Decisions
Decision making and problem solving Digital ArticleToday’s algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Know What Your Customers Want Before They Do
Strategy & Execution Magazine ArticleShoppers once relied on familiar salespeople to help them find exactly what they wanted--and sometimes to suggest additional items they hadn't even thought... -
When It Comes to Data, Skepticism Matters
Technology & Operations Digital ArticleIt's too easy to be seduced by good news. -
Change Management Is Becoming Increasingly Data-Driven. Companies Aren't Ready
Leadership & Managing People Digital ArticleFive things leaders can do today to fix it.
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Calgary Drop-In Centre: Donor Information System
Technology & Operations Case Study8.95View Details In the spring of 2016, the director of finance and administration for the Calgary Drop-In & Rehab Centre was frustrated with the organization's legacy... -
The Year in Tech, 2021: Tools for Preparing Your Team for the Future
Business is changing. Will you adapt or be left behind? In "The Year in Tech, 2021: Tools for Preparing Your Team for the Future," you'll apply the ideas... -
Solagen: Process Improvement in the Manufacture of Gelatin at Kodak
Technology & Operations Case Study6.95View Details Kodak must decide whether to make a major investment in a production facility designed around a new technique for producing the gelatin critical to so... -
MoviePass: The "Get Big Fast" Strategy
Strategy & Execution Case Study8.95View Details In August 2017, MoviePass dramatically lowered its subscription price from $50 per month to just $10 for up to one movie per day. The idea was to rapidly... -
TD Bank Group: Building an Effective Enterprise Data Management Policy
Technology & Operations Case Study8.95View Details Glenda Crisp became the chief data officer of TD Bank Group in October 2015. The Office of the chief data officer had only been established in 2013; the... -
Virsto (B)
Technology & Operations Case Study5.00View Details Virsto, a storage virtualization company, was founded in 2007 by Mark Davis, Alex Miroshnichenko, and Serge Pashenkov. Davis founded Virsto after managing... -
Custom Closet Contractors: Making the Database Cut
Technology & Operations Case Study8.95View Details In the summer of 2017, after completing his third year of business school, a student was eager to apply his newly developed business and technology skill... -
HBR Guide to AI Basics for Managers
AI is ready for business. Are you ready for AI? From financial modeling and product design to performance management and hiring decisions, AI and machine... -
Netflix Moves into Ad-Supported Streaming: Cause for Concern or a Normal Transition?
Management Case Study8.95View Details As of 2023, Netflix is the largest streaming-video provider. However, it faces increased competition, as well as slower growth in subscriptions, which... -
Amazon Shopper Panel: Paying Customers for Their Data
Sales & Marketing Case Study8.95View Details This case introduces a new Amazon program that has consumers upload their receipts from transactions outside of Amazon, in exchange for money. Through... -
Maple Tree Cancer Alliance: Growing Pains
Management Case Study8.95View Details Karen Wonders founded Maple Tree Cancer Alliance (MTCA) in 2011 as a non-profit organization in Dayton, Ohio, to improve cancer patients' quality of life... -
Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?
Finance & Accounting Case Study8.95View Details In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services... -
Talent Management and the Future of Work
Organizational Development Case Study8.95View Details The nature of work is changing-and it is changing rapidly. Few days go by without industry giants such as Amazon and AT&T announcing plans to invest billions... -
Bark Gift Shop Ltd.
Leadership & Managing People Case Study8.95View Details This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting... -
Carnival Cruise Lines
Strategy & Execution Case Study8.95View Details Highlights the potential value of customer data and the choices and challenges the firm faces when attempting to capture this value. Carnival collects... -
Mircom Technologies Ltd. (B): Reflections of the CEO
Technology & Operations Case Study5.00View Details Case Supplement for Case W28547 -
A Technical Note on Data Preparation and Model Building with a Real Estate Dataset
Technology & Operations Case Study8.95View Details Data preparation is a necessary pre-processing step in analytics. It aims to clean the data from various resources and improve its quality for better... -
The Value of Flexibility at Global Airlines: Real Options for EDW and CRM
Technology & Operations Case Study8.95View Details Technology projects are inherently risky; research shows that large IT projects succeed as originally planned only 28 percent of the time. Building flexibility,... -
Data Services at Armistead
Leadership & Managing People Case Study8.95View Details Data Services provides flexible, scalable data processing and information storage to the fast food industry. Sales have grown steadily, but the company...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
A Refresher on Regression Analysis
Technology & Operations Digital ArticleUnderstanding one of the most important types of data analysis. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
Data Scientist: The Sexiest Job of the 21st Century
Analytics and data science Magazine ArticleMeet the people who can coax treasure out of messy, unstructured data. -
A Refresher on Statistical Significance
Analytics and data science Digital ArticleIt’s too often misused and misunderstood. -
Present Your Data Like a Pro
Technology & Operations Digital ArticleDemystify the numbers. Your audience will thank you. -
A Refresher on A/B Testing
Technology & Operations Digital ArticleSpoiler: Many people are doing it wrong. -
What’s Your Data Strategy?
Data management Magazine ArticleThe key is to balance offense and defense. -
What Do We Do About the Biases in AI?
AI and machine learning Digital ArticleThree steps for leaders to take. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence...