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The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
How Great Leaders Communicate
Communication Digital ArticleFour strategies to motivate and inspire your team. -
Change Is Hard. Here’s How to Make It Less Painful.
Change management Digital ArticleFour strategies to help you shift your mindset. -
The New Science of Building Great Teams
Leadership & Managing People SpotlightWhy do some teams consistently deliver high performance while other, seemingly identical teams struggle? Led by Sandy Pentland, researchers at MIT's Human... -
Reducing Information Overload in Your Organization
Communication Digital ArticleDon't let overcommunication tank productivity. -
Managing Multicultural Teams
Leadership & Managing People Magazine ArticleMulticultural teams offer a number of advantages to international firms, including deep knowledge of different product markets, culturally sensitive customer... -
How to Communicate Clearly During Organizational Change
Change management Digital ArticleUnscramble your signals. -
How Good Is Your Company at Change?
Organizational Development Magazine ArticleAs they deal with a business landscape that is evolving constantly, rapidly, and unpredictably, executives all over the world are full of questions about... -
Create a Culture of Generosity and Communication in Your Family Business
Communication Digital ArticleEnsure that when crisis hits, neither the business nor the family implodes. -
Make Measurement Public to Increase Buy-In
To get constructive feedback, go outside the usual channels. -
Tesco’s Approach to Strategy Communication
Strategy Digital ArticleI recently returned from London where we held our 2008 annual European Balanced Scorecard Summit. Each of our summits features the induction of companies into the Balanced Scorecard Hall of Fame. We had several firsts at the London conference as we inducted the first two companies from Russia, the first Irish company, the first Middle […] -
How to Avoid the Churn That Comes with Agility
Change management Digital ArticleDefine an end goal that stays constant — even as the means to achieve it change. -
Talking About a Difficult Decision — When You Can’t Share All the Details
Corporate communications Digital ArticleFive strategies to help leaders strike the right balance between saying nothing and saying too much. -
It's All About Day One
Organizational Development Magazine ArticleLeaders find transitions into new roles the most challenging times in their professional lives, when they either build credibility and create momentum... -
Preparing to Announce Layoffs in a Virtual Meeting
Presentation skills Digital ArticleWith practice, you can deliver difficult news effectively and compassionately. -
The Two Biggest Communication Blunders During a Reorg
Business communication Digital ArticleWhen and how to tell people what’s happening. -
Need a Favor? Research Suggests It’s Best to Ask In Person.
Internal communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
Eight Communication Traps That Foil Innovation
Business communication Digital Article[For more, visit the Communication Insight Center.] Most leaders are interested in growing their businesses through innovation, but it’s risky business: most innovation efforts fail. After years of helping to make innovation happen as chief communications officer at Steelcase and as a consultant, I have a point of view that I’m willing to bet on. […] -
New Study: How Communication Drives Performance
Communication Digital Article[For more, visit the Communication Insight Center.] "Courage, innovation and discipline help drive company performance especially in tough economic times.... -
The Simple Power of Communicating with Kindness
Communication Digital ArticleHow to be a more gracious leader.
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UAE Exchange: The RACE to Positive Organizational Change
Organizational Development Case Study8.95View Details UAE Exchange began operations in 1980 and, through the years, established itself as a global remittance, foreign exchange and payroll solutions brand.... -
Geosoft Inc.: Leading Across Cultures
Leadership & Managing People Case Study8.95View Details On January 18, 2016, the chief executive officer and chief technology officer of Geosoft Inc. (Geosoft) met in Toronto, Canada, with the company's executive... -
Navigating SheaMoisture through a Racial Awakening: Cara Sabin's Authentic Leadership
Management Case Study8.95View Details First Place Winner; 2022 DEI Global Case Writing Competition. Cara Sabin (she), a Black woman, became the CEO of Sundial Brands in 2019. The Sundial beauty... -
HBR Guide to Better Business Writing
Communication BookDON'T LET YOUR WRITING HOLD YOU BACK. When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a... -
Infection Control at Massachusetts General Hospital (Abridged)
Technology & Operations Case Study8.95View Details The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve... -
Gemini Edibles and Fats India: In Pursuit of Growth
Strategy & Execution Case Study8.95View Details In 2017, Gemini Edibles and Fats India Private Limited (GEF India), a Hyderabad-based company, was in the business of trading, manufacturing, and marketing... -
Virtual EI (HBR Emotional Intelligence Series)
Be mindful, empathetic, and authentic--even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a... -
McGregor's Ltd. Department Store
Organizational Development Case Study8.95View Details President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to... -
DBS: Transforming the Culture of an Asian Bank
Leadership & Managing People Case Study8.95View Details In January 2010, the new DBS chief executive officer, Piyush Gupta, was tasked to realise the bank's vision to be the 'Asian bank of choice for the new... -
Dovercourt Recreation Centre - Healing a Rift
Leadership & Managing People Case Study8.95View Details In July 2001, the newly elected president of the board of directors at Dovercourt Recreation Centre in Ottawa, Ontario, faces a dilemma. The facility's... -
Anti-LGBT2Q+ University Values: Should an Innovative Experiential Exercise be Cancelled?
Management Case Study8.95View Details Dr. Pramita Balakrishnan was a strong advocate for diversity, equity, and inclusion (DEI) and was one of Canada's most renowned business professors in...
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The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
How Great Leaders Communicate
Communication Digital ArticleFour strategies to motivate and inspire your team. -
Change Is Hard. Here’s How to Make It Less Painful.
Change management Digital ArticleFour strategies to help you shift your mindset. -
The New Science of Building Great Teams
Leadership & Managing People SpotlightWhy do some teams consistently deliver high performance while other, seemingly identical teams struggle? Led by Sandy Pentland, researchers at MIT's Human... -
Reducing Information Overload in Your Organization
Communication Digital ArticleDon't let overcommunication tank productivity. -
Helping Workers Understand and Follow Social Media Policies
Leadership & Managing People Digital ArticleWhile social media can have significant benefits for organizations, the social media presences and postings of employees can be problematic for organizations.... -
UAE Exchange: The RACE to Positive Organizational Change
Organizational Development Case Study8.95View Details UAE Exchange began operations in 1980 and, through the years, established itself as a global remittance, foreign exchange and payroll solutions brand.... -
Managing Multicultural Teams
Leadership & Managing People Magazine ArticleMulticultural teams offer a number of advantages to international firms, including deep knowledge of different product markets, culturally sensitive customer... -
How Employee Voice Helps Community Engagement: Breaking the Silence
Leadership & Managing People Digital ArticleEmployees who feel empowered to share information and ideas with their managers are likely to be more engaged and motivated employees. Conversely, when... -
The Future of Internal Communication
Organizational Development Digital ArticleExcellence in Internal Communication Management is a 10-chapter book published by Business Expert Press in 2017 and written by Rita Linjuan Men, Associate...
